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It asks if in in a hotel or dorm room or at my home and i…

Customer Question
It asks if in...

It asks if in in a hotel or dorm room or at my home and i select hotel/dorm room because i am at school and it says that i need to go on my smart phone and connect to the wireless network it provides and i entered the password ***** and it takes me to a new page where im supposed to put in my name and room number but it doesnt say anything.

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Yes my signal strength is good

Technician's Assistant: Have you tried restarting both your digital media player and your router?

Yes

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

It connects to the internet but it wants me to go onto my phone and connect to the wireless internet that is has

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 6 hours by:
1/9/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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