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I am having problems with my panasonic recorder. Panasonic…

Customer Question
I am having problems...

I am having problems with my panasonic recorder

Technician's Assistant: What's the brand and model of your product?

Panasonic twin tuner HDD 500GB

Technician's Assistant: What Panasonic model do you have?

I dont know 5 years old

Technician's Assistant: What have you tried so far with your Panasonic system?

Turned off and on

Submitted: 6 months ago.Category: Recorders and Players
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Customer reply replied 6 months ago
My player is a blu-ray disc player/HDD Recorder DMR PWT520
Answered in 2 hours by:
1/8/2018
Electronics Technician: Richard Hill, Electronics Engineer replied 6 months ago
Richard Hill
Richard Hill, Electronics Engineer
Category: Recorders and Players
Satisfied Customers: 886
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Verified

Hi,

What is the specific problem you're having with it please?

Best Regards,

Rich

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Customer reply replied 6 months ago
It was affecting my tv from going on. l took my handset to Harvey Norman today and they said it was ok and it was my recorder. When I turn off the tv instead of it going please wait twice and then bye it just keeps going please wait please wait etc so I have to open the dvd thing and then shut it and then it stops.
Electronics Technician: Richard Hill, Electronics Engineer replied 6 months ago

Hi,

Perhaps try turning off the Recorder with its remote too.

Hope that helps.

Best Regards,

Rich

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Customer reply replied 6 months ago
How do I do that? I'm recording something so when I get your answer I'll try tmrw. Thanks
Electronics Technician: Richard Hill, Electronics Engineer replied 6 months ago

HI,

Thanks for the update.

There should be an ON/OFF button at the top of the Recorders remote.

Hope that helps.

Best Regards,

Rich

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Customer reply replied 6 months ago
Have a busy day tda. Will try later and let you know
Electronics Technician: Richard Hill, Electronics Engineer replied 6 months ago

Hi,

Thanks for the update.

Best Regards,

Rich

Ask Your Own Recorders and Players Question
Customer reply replied 6 months ago
Hi Richard
still playing up so I'm going to ring Panasonic tmrw. Can you please ensure the money goes back into my account. Sorry about this.
Electronics Technician: Richard Hill, Electronics Engineer replied 6 months ago

Hi,

I'll ask Customer Services to refund you.

Best Regards,

Rich

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Customer reply replied 6 months ago
Thank you.
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Category: Recorders and Players
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Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.

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