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I turned on my roku tonight and I can get sound on my tv,
I turned on my roku tonight and I can get sound on my tv, but no picture. There is a message on the screen that says, ‘HDCP unauthorized. Content disabled.' I watched this morning and everything was f… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I just returned from vacation and everything was fine when I
I just returned from vacation and everything was fine when I left. Now I can't turn on Netflix or Hulu without getting the page that tells me to disconnect the Roku, unplug, etc...(HDCP ERROR). I talk… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have an HDCP error, You mean the TV set? Sharp it the
Yes the menus works. I cannot get anything on some HDMI ports … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I cannot use my Roku on this TV with an HDCP ERROR DETECTED
I cannot use my Roku on this TV with an HDCP ERROR DETECTED screen coming up, code 020. I have repeatedly followed all the troubleshooting instructions for this problem, and it works initially, but th… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Setting up roku. Where does it say. Was working then i had
Was working then i had charter cable mess with my tv and now i do not c it on my list of hdmi channels anymore … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
Hdcp keeps coming on tv I can hear sound but no video. I
Hdcp keeps coming on tv I can hear sound but no video … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have had it less than a month but when I turn it on it
I have had it less than a month but when I turn it on it only gave me the home page and it would not enable to go anywhere else. Now I have unplugged and plugged it back in and nothing comes up. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have a roku box on two televisions and a stick on a third.
I have a roku box on two televisions and a stick on a third. We never have more than one on at a time. Our television upstairs has always worked fine. Lately, it starts to work and then a message flas… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I was watching ROKU, no problems then suddenly received an
I was watching ROKU, no problems then suddenly received an error code: HDCP unauthorized. it directed me to the website go.roku.com/HDCP which did me no good whatsoever. please help. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I'm trying to set up my Roku Streaming Stick+ on an older
I'm trying to set up my Roku Streaming Stick+ on an older Vizio tv. Currently I have a black screen but it was following along nicely previously. My tv keeps flipping input from HDMI3 where the Roku i… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Just plugged the hdmi into tv what next? Vizio 1080p. No on
no on screen menu and tv set to hdmi3 along with stick in hdmi slot 3 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have AT&T and my Roku says it needs a signal. I have a
I have AT&T and my Roku says it needs a signal. I have a signal on the cable side but when I switch toHDMI 1 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Roku Express+ will only show black and on my TV.
My Roku Express+ will only show black and white on my TV. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Happy new year...unplugged ROKU, and somehow 'lost' signal??
Hi, happy new year...unplugged ROKU, and somehow 'lost' signal?? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I don't have a Roku device yet, but I want one. My
I don't have a Roku device yet, but I want one. My television has 3 HDMI ports but doesn't have a USB port-strange. However my Spectrum cable box does have a USB port, and I do have wireless. Can I st… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I HAVE A NEW SAMSUNG AND CANNOT DETERMINE WHICH hdmi TO PLUG
i HAVE A NEW SAMSUNG AND CANNOT DETERMINE WHICH hdmi TO PLUG INTO, … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I've got a dongle, it's been working fine until two days
I've got a dongle, it's been working fine until two days ago. Instead of the usual Roku home screen, I got “No Signal” HDMI1, check connections, etc. I first checked to see if my wifi signal was good,… read more
Harry
Harry
Customer Service
2,906 satisfied customers
I just bought a Roku stick...hve set up channels, but when I
I just bought a Roku stick...hve set up channels, but when I go to click on a program it says hdcp unauthorized....went to the website and followed the directions re: setting 720 or 1080, but it still… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
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