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I can't get amazon prime on one of my rokus- the show starts
I can't get amazon prime on one of my rokus- the show starts then stops suddenly. I vacant get Netflix and other channels on this Romulo but not amazon. I call them and they said to call Roku to remov… read more
Nathan
Nathan
Bachelors of Science
25,921 satisfied customers
I want to watch coco the movie an Spanish on my amazon prime
I want to watch coco the movie an Spanish on my amazon prime account. I created a movies anywhere account and supposedly should be able to watch coco is Spanish but I haven't a clue how to do that. Th… read more
Harry
Harry
Customer Service
3,374 satisfied customers
The sound lags behind the picture by a good 3-7 seconds...
the sound lags behind the picture by a good 3-7 seconds... it is not the tv as cds play fine... but any netflix or amazon movie the sound is bad... I have already contacted amazon and netflix.. it doe… read more
Harry
Harry
Customer Service
3,374 satisfied customers
I recently replaced my old Roku with a new one, and I'm
I recently replaced my old Roku with a new one, and I'm getting used to it. … read more
Nathan
Nathan
Bachelors of Science
25,921 satisfied customers
My roku goes to the home page fine. When I select for
My roku goes to the home page fine. When I select for example Netflix or any other choices it goes to that selection but there is a blank for all the movies just a printed explanation under the select… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
My roku won't respond when I press Amazon or Netflix.
my roku won't respond when I press Amazon or Netflix … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
I am signed up with ROKU, and it is working on my TV.. can I
I am signed up with ROKU, and it is working on my TV.. can I also watch shows/movies on my computer? … read more
Nathan
Nathan
Bachelors of Science
25,921 satisfied customers
Home screens for hulu and amazon do not display pics of
home screens for hulu and amazon do not display pics of video selections. you have to click on blank squares to see description of movie or video. once blank square clicked on it does go to descriptio… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
Everything works fine but I have lost all of my passwords
everything works fine but I have lost all of my passwords for roku and amazon. Pat Loonam*****sw Supply n.c.***@******.***(###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,087 satisfied customers
I'm trying to watch a movie I got from Netflix. When I click
I'm trying to watch a movie I got from Netflix. When I click on source it lets me choose HDMI, then I click OK on my Roku remote and it's supposed to then let me click on Netflix but the remote isn't … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
We access Netflix through Roku. We now have blank boxes
We access Netflix through Roku. We now have blank boxes instead of movie information. How do I get my other screen back so I can access movie info? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
414 satisfied customers
WE HAVE A ROKU 1 UNIT WHICH WE USE AS THE COMMUNICATION
WE HAVE A ROKU 1 UNIT WHICH WE USE AS THE COMMUNICATION BETWEEN NETFLIX AND OUR INTERNET. ABOUT 2 DAYS AGO, WHEN WE BROUGHT UP NETFLIX, THE PHOTOS OF TV SHOWS AND MOVIES NO LONGER WILL SHOW---WE CAN S… read more
Nathan
Nathan
Bachelors of Science
25,921 satisfied customers
I can not view videos on Amazon Prime. It was working fine
Hi Pearl:I can not view videos on Amazon Prime. It was working fine until about 1 days ago. The video selected will begin ... play for a shot time and then goes blank and a notice pops up that HDCP er… read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My Roku 3 does not work. Although I can get into Amazon and
My Roku 3 does not work. Although I can get into Amazon and Netflex, I can get to the picture, but I always get an error message saying that the system cannot access the picture that I select. It seem… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
I have Roku 3 and am unable to receive Amazon movies,TV. I
I have Roku 3 and am unable to receive Amazon movies,TV. I have no trouble with local tv streaming, Netflix, Feeln. It says I am not connected to internet. My Roku 3 is hardwired to router. … read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
Roku comes on goes to Netflix but won't show whether I want
Roku comes on goes to Netflix but won't show whether I want my movies or kids movies and anything else just comes says Netflix and that's it.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
Last month my Roku was able to give us Netflix movies. I ended
Last month my Roku was able to give us Netflix movies. I ended our Netflix streaming subscription. Yesterday I resubscribed and attempted to watch movies on Netflix. Each time, the download was slow, … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
I lost the ability to get on Netflix for series. Movies come
I lost the ability to get on Netflix for series. Movies come on. No problem getting on Netflix with my computer so I am assuming it has something to do with Roku. Also on the screen Netflix now only i… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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