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My 7 disc dvd romwriter will not copy. Teac 5yrs. old. Just…

Customer Question
My 7 disc dvd...

My 7 disc dvd romwriter will not copy

Technician's Assistant: Who makes your media player? How old is it?

Teac 5yrs. old

Technician's Assistant: What have you tried so far with your media player?

Just stop using it

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Yes sometimes it will copy 1-2 copies and not the others

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 9 hours by:
1/8/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,570
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
I do
Electronics Technician: Harry, Customer Service replied 6 months ago

Do you see any error messages or codes?

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Customer reply replied 6 months ago
Nothing
Electronics Technician: Harry, Customer Service replied 6 months ago

What happens when you try to copy then?

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Customer reply replied 6 months ago
It acts like it will copy ok but only 1-2 DVD s will copy and sometimes none of them copies, even used new batch of DVDs and same thing happens
Electronics Technician: Harry, Customer Service replied 6 months ago

Unfortunately, it sounds like your unit would need to be service/repaired which could end up costing more than the system is worth.

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Customer reply replied 6 months ago
Ok that what I figured, was hoping it was a simple fix.
Electronics Technician: Harry, Customer Service replied 6 months ago

You're welcome -- I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news because our rating on the site is based on the feedback of our customers so bad news situations are difficult to deal with. Thankfully, a large majority of our customers are understanding that we are just messengers in the situation and do not take it out on the rating system.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Harry
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Category: Recorders and Players
Satisfied Customers: 2,570
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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