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I have a new modem/router from Frontier and ROKU will not…

Customer Question
I have a new...

I have a new modem/router from Frontier and ROKU will not take the WI-Fi password

Technician's Assistant: What Roku model do you have?

Where do I find it?

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Roku media player?

I have tried the WI-Fi password ***** the router as well as the ROKU password ***** the prior set up.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

ROKU has accepted the network Frontier23C3

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 8 hours by:
1/7/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 7 months ago
I do not need help. Thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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