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Unable to connect my roku for the past few days. The usual
The usual choices come up eg YouTube,Netflix or great courses etc but when I press any of these they report that I am unable to Connect … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I have removed all the extra free channels on my Roku device
I have removed all the extra free channels on my Roku device and my 3 prime channels are Netflix, amazon prime, & hulu. BUT, since removing all the extra free channels, when I try to get onto Netflix … read more
Harry
Harry
2,218 satisfied customers
All my channels are missing the movie box pictures. Its a
All my channels are missing the movie box pictures. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
All of a sudden my basic roku is unable to play a netflix
All of a sudden my basic roku is unable to play a netflix movie. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Why on our Netflix which is through our Roku device the
Why on our Netflix which is through our Roku device the movie boxes are blank? It will give us the title of the movie but it doesn't show the picture of it on the little boxes, like it always did. Our… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
My YouTube account on Roku is one of my favorite channels
My YouTube account on Roku is one of my favorite channels but all of a sudden the last two days it will not load it comes up and then it goes back to the YouTube channel indicator but I cannot get it … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Can you set the device to run continually without input? I
Can you set the device to run continually without input? … read more
Nathan
Nathan
Technician
32,171 satisfied customers
I bought the Roku 4200X 4 years ago. yesterday all of a
I bought the Roku 4200X 4 years ago. yesterday all of a sudden the screen is purple and has the message" Content disabled. Unauthorized." … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have Roku 3 and am unable to receive Amazon movies,TV. I
I have Roku 3 and am unable to receive Amazon movies,TV. I have no trouble with local tv streaming, Netflix, Feeln. It says I am not connected to internet. My Roku 3 is hardwired to router. … read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a Roku stick and am getting to Netflix now successfully.
I have a Roku stick and am getting to Netflix now successfully. Unfortunately when I choose a show to watch I get a purple screen and audio only. Any ideas?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I am unable to load programs using netflex. I have a roku
I am unable to load programs using netflex. I have a roku and it will not let me load netflex programs now. I just watched one about an hour ago. tried to load a movie from another area of the roku an… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I have a DVR connected to my TV from Mediacom and would like
I have a DVR connected to my TV from Mediacom and would like to use the Roku I go for Christmas to watch Netflix on my TV..how do I hook it up to use it with the DVR.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I have been using Roku successfully for over a year. Now all
I have been using Roku successfully for over a year. Now all of a sudden, with the new face screen, I can't get it to populate successfully. This is on my roku upstairs in my bedroom and on the lower … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Last month my Roku was able to give us Netflix movies. I ended
Last month my Roku was able to give us Netflix movies. I ended our Netflix streaming subscription. Yesterday I resubscribed and attempted to watch movies on Netflix. Each time, the download was slow, … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
Hi, I have Roku 2400 and my Roku used to display selections
Hi, I have Roku 2400 and my Roku used to display selections according to similar movies that I had just viewed. Also in my search I will see a category or an actor's name and when I click search for a… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
Unplugging the roku, waiting 10 seconds does not correct.
Unplugging the roku, waiting 10 seconds does not correct. Still get message,"Roku is unable to complete requested action..." What next?… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
We are unable to get our roku player to play Netflix. We keep
We are unable to get our roku player to play Netflix. We keep getting the message "Unable to complete requested action". Up until this time, we have played netflix every day. We have tried unplugging … read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
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Meet the Experts:

Louie

Louie

Technician

784 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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