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Actually, it is my DVD Player. I purchased it a month ago…

Customer Question
Actually, it is my...

Actually, it is my DVD Player. I purchased it a month ago and still can't get it to play. Its is a DP132

Technician's Assistant: How old is your DP132?

Actually, it is my DVD player (DP132). I purchased it a month ago and still can't get it to play.

Technician's Assistant: What have you tried so far with your DP132?

I checked the hook-up and power source. I have trued to follow the pictorial directions, but when I push the "play" button, nothing happens. The remote has new batteries and they are correctly installed.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

The unit is on...at least the red light is on...but that's all.

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 9 hours by:
1/6/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,587
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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