Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have no light on on the streaming player. I have

Customer Question
Have no light on...

Have no light on on the streaming player. I have disconnected the power plug and left for 10 minutes and still no power. When I first noticed we had no access to roku, I went to the streaming player and it was exceptionllay hot and I unplugged the power.

Technician's Assistant: What Roku model do you have?

2

Technician's Assistant: What have you tried so far with your Roku media player?

We have had this for 5 years and first time with any troubles

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Could the device be fried?

Submitted: 6 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 hours by:
1/5/2018
Electronics Technician: electronicsguy, Engineer replied 6 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
What is the model of the device?
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I cannot use my Roku on this TV with an HDCP ERROR DETECTED
I cannot use my Roku on this TV with an HDCP ERROR DETECTED screen coming up, code 020. I have repeatedly followed all the troubleshooting instructions for this problem, and it works initially, but th… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have Fandor on my computer but cannot get it (back) on my
I have Fandor on my computer but cannot get it (back) on my TV … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
When I try streaming a movie to the roku it keeps reloading.
When I try streaming a movie to the roku it keeps reloading … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Using the roku remote I can access the Starz icon moving
Using the roku remote I can access the Starz icon moving about the page, however the remote cannot activate the screen showing Netflicks ....outlander etc. put new batteries in. A green light is flash… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I just upgraded to Roku Premier so I can watch FilmStruck
I just upgraded to Roku Premier so I can watch FilmStruck movies. When I now switch from tv to streaming with my Roku Premier stick, it puts me on a page that has choices of language. English is alrea… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I had to unplug my Roku because of an electrical storm. Now
I had to unplug my Roku because of an electrical storm. Now I can't get it to stream my channels. … read more
Eldon
Eldon
BS
216 satisfied customers
I cannot access netflix thru my Roku streaming stick. I have
I cannot access netflix thru my Roku streaming stick. I have access to everything else … read more
Eldon
Eldon
BS
216 satisfied customers
I have a Roku stick 3600. I used to stream well without
I have a Roku stick 3600. I used to stream well without problem but lately any time that I stream something I get a small stream that covers about one fourth of my 60" tv screen and I can not get rid … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
For some reason pictures won't populate on my Netflix,
For some reason pictures won't populate on my Netflix, Amazon or Hulu accounts. It is just boxes with no text or pictures. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Billy here. For some reason, my Roku Streaming Stick just
Hi Pearl, Billy here. For some reason, my Roku Streaming Stick just stopped working. It won't even come on. I've had it a little over a month and it started kicking back to Netflix (for example) when … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I was installing a ROKU Streaming Stick. All went according
I was installing a ROKU Streaming Stick. All went according to instructions until after it completed connecting to the wireless/internet/local network. Connections went well, but I never got a link co… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Nothing happens when I press remote buttons. Sony two years
nothing happens when I press remote buttons JA: Who makes your media player? How old is it? Customer: sony two years old JA: What have you tried so far with your Sony media player? Customer: the Roku … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a roku streaming stick device. The stick I can get a
I have a roku streaming stick device. The stick I can get a light from it and it is working, but when I hold the the reset button on the remote there is not a green light in which I've seen before. I … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The wi-fi board in my 32" TCL Roku apparently got fried. It
The wi-fi board in my 32" TCL Roku apparently got fried. It can not find my wi-fi no way, no how. If I just buy a Roku Express will it work with this TV. The cost of the repair/replacement of the boar… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Roku 2. Suddenly the icons associated with programs
I have a Roku 2. Suddenly the icons associated with programs do not appear. I can still stream the shows I want, but as I scroll through Netflix the icons don't appear. I unplugged the unit, then re-p… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Roku is resetting back to the beginning (as if I
My Roku is resetting back to the beginning (as if I unplugged it) after streaming anything on the CBS All Access channel. Its a Roku 2 XD … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
When I set my TV for the channel I use for streaming
When I set my TV for the channel I use for streaming channels, the only thing I see is the digital time bouncing around the screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x