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I am just trying to set up my ROKU. ROKU Express+ I hooked…

Customer Question
I am just trying...

I am just trying to set up my ROKU

Technician's Assistant: What Roku model do you have?

ROKU Express+

Technician's Assistant: What have you tried so far with your Roku media player?

I hooked up the box & I have a snowing pic

Submitted: 4 months ago.Category: Recorders and Players
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Answered in 53 minutes by:
1/4/2018
Electronics Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 12,910
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- How did you hook the Roku device to the TV?

.

This is JustAnswer, an independent support website and not the manufacturer/ Roku support site.

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 773
773 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Louie

Louie

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773 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Work on all electronic recording devices & sound systems. .

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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