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It says DCP unautherized. How can I tell I think 3 years.

Customer Question
It says DCP unautherized ...

It says DCP unautherized

Technician's Assistant: Who makes your media player? How old is it?

How can I tell I think 3 years

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your media player?

Just trying to watch movies....it worked last month

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I downloaded an app on my cell phone but don't know if that makes a difference

Submitted: 1 month ago.Category: Recorders and Players
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Customer reply replied 1 month ago
Roku 3
Answered in 26 minutes by:
1/3/2018
Electronics Technician: Harry, Customer Service replied 1 month ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 1,048
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 769
769 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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