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I cannot connect roku2 to my WiFi network. I can connect my…

Customer Question
I cannot connect roku2...

I cannot connect roku2 to my WiFi network

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Yes, I can connect my voip phone in the same room where my roku2 is located

Technician's Assistant: Have you tried restarting both your ROKU2 and your router?

Yes

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I have had one smart tv connected in the same room and I did not seem to make my smart tv to work either

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 31 minutes by:
1/3/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,581
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
I wonder if you have any experience connecting Roku2 to my private network. I seem to have typed these questions more than once thus my question on your experience with streaming devices ?
Customer reply replied 6 months ago
What is the origin for a $ 26 charge?.
Electronics Technician: Harry, Customer Service replied 6 months ago

You can call customer service at 1-***-***-**** to discuss billing

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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