Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Roku will not connect. Comes saying wireless instead of

Customer Question
Roku will not connect...

Roku will not connect. Comes saying wireless instead of internet. How do i change it?

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Yes. The usual panel. Saying to connect

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Both. Connected to HDM1 and to a power bar which is turned on.

Submitted: 6 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
1/3/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,616
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Customer reply replied 6 months ago
No we do not need help. We solved the problem on our own. Thank You.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
No internet connection. A code 016. I am online now. Had no
yes,I am online now. Had no prob's last nite, just worked online 30 min's ago. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I can't make my rook connect to my wireless network. Roku.
I can't make my rook connect to my wireless network … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Roku will not connect to the wireless. password is correct
roku will not connect to the wireless. password ***** ***** and other computers are able to connect so wireless is working. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I was watching BVOVN and it stopped and the message LOADING
I was watching BVOVN and it stopped and the message LOADING came on. This has happened before sometimes for a short time sometimes for a long time. Why? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Trying to select input to set up Roku. I used HDM1 to plug
trying to select input to set up Roku. I used HDM1 to plug in the stream player but it is saying it is not available … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Roku says i have no ertnet connection what do i do? I don't
roku says i have no ertnet connection what do i do? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Our roku is showing error code 014.30 and will not connect
our roku is showing error code 014.30 and will not connect to our wireless … read more
Harry
Harry
Customer Service
2,616 satisfied customers
My wifi connection changed and I am having no luck changing
my wifi connection changed and I am having no luck changing it on my Roku. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Cannot connect internet to roku. Excellent strength. I am on
excellent strength. I am on my laptop now and have internet access. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
On the screen it says my Roku is not conneted to the
On the screen it says my Roku is not conneted to the internet … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Roku is not connected to my wireless network. I have
My Roku is not connected to my wireless network. I have already gone into settings and gone through attempting to hook up but it is not working. HELP!! … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My computer is connected and working (of course) but the
My computer is connected and working (of course) but the roku is not connected to the proper network … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I had to get a new router for my computer ever since than my
I had to get a new router for my computer ever since than my roku haa … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Having problem with Roku remote - cannot adjust volume -
having problem with Roku remote - cannot adjust volume - stays at maxium volume unless muted - … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My roku remote not working right an i just got new wifi box
my roku remote not working right an i just got new wifi box so i got new pass word .an i cant use app to conect with my phone is there any thaing i can do … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My roku account is not connected? roku 3, just as soon as I
My roku account is not connected? JA: What's the make/model number of your device? How old is it? Customer: roku 3 JA: How long has this been an issue? What happened right before this popped up? Custo… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am unable to connect my Roku to my home network. It is
I am unable to connect my Roku to my home network. It is working on my phone and computer but my roku device is not seeing my network and therefore I cannot connect to it. I have reset it a couple of … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Roku went off mid show, Roku xd - about 5 years, I had tried
It kept wanting me to reconnect the wireless. I did. typed in right code and everything. Even unplugged the ATT box.… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x