Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I broke the tab on the battery box cover on my Roku

Customer Question
Hi, I broke the...

Hi, I broke the tab on the battery box cover on my Roku Premiere+ and have scoured your site and the net and can not find a replacement for it. Can you help me with this? Thanks in advance!!! Ken Campagna

Technician's Assistant: What Roku model do you have?

Premiere+

Technician's Assistant: What have you tried so far with your Roku media player?

I am not sure what you are asking.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No. Thank you.

Submitted: 6 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 1 hour by:
1/3/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Electronics Technician: Harry, Customer Service replied 6 months ago

Which "tab" are you referring to?

Ask Your Own Recorders and Players Question
Customer reply replied 6 months ago
The tab that keeps the battery cover in place.
Electronics Technician: Harry, Customer Service replied 6 months ago

Unfortunately, that is not a part that you can buy separately.

You can use a workaround and use tape instead to keep it closed.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,604
2,604 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Unit very warm. Cannot get into system. Can only go to a
Unit very warm. Cannot get into system. Can only go to a showing of a big building. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I can get Roku to come up on screen but it will not advance
I can get Roku to come up on screen but it will not advance to the guide. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I purchased a Roku Premiere Plus in November of 2017 which
I purchased a Roku Premiere Plus in November of 2017 which was playing fine and then all of a sudden my remote gets very warm after just being on a couple seconds it's hard to connect and also I get s… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
That was quick .... I am getting a HDCP unauthorized error.
Hi, that was quick .... I am getting a HDCP unauthorized error … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Just put my ROKU device into back of my TV..Can't get any
Just put my ROKU device into back of my TV..Can't get any reaction on tv. What am I not doing..it is plugged in. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Have netflix and want to open or join roku, have Roku
Have netflix and want to open or join roku, have Roku Premier with cable installed in my computer and the Roku unit … read more
Harry
Harry
Customer Service
2,604 satisfied customers
I can't get my roku to work anymore. I don't Know. it's
I can't get my roku to work anymore JA: What Roku model do you have? Customer: I don't Know. it's about 3 years old. JA: What have you tried so far with your Roku media player? Customer: I've check th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
The remote is not working bought new one still not working.
the remote is not working bought new one still not working … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We don't have an HDMi cable. It did not come with the Roku
We don't have an HDMi cable. It did not come with the Roku Premiere. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have not used my Roku for several weeks. The grandchildren
I have not used my Roku for several weeks. The grandchildren have gotten it started to when they visit and I have the ROKU logo dancing on the tv screen on and off but I am not getting a response from… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a new remote & need help to set it up. Roku Premiere
I have a new remote & need help to set it up. JA: What's the make/model number of your device? How old is it? Customer: Roku Premiere 4 K JA: How long has this been an issue? What happened right befor… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My roku remote is not working, I don't see any model # on
my roku remote is not working JA: What's the make/model number of your device? How old is it? Customer: I don't see any model # on the remote JA: How long has this been an issue? What happened right b… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
WE HAVE A ROKU 1 UNIT WHICH WE USE AS THE COMMUNICATION
WE HAVE A ROKU 1 UNIT WHICH WE USE AS THE COMMUNICATION BETWEEN NETFLIX AND OUR INTERNET. ABOUT 2 DAYS AGO, WHEN WE BROUGHT UP NETFLIX, THE PHOTOS OF TV SHOWS AND MOVIES NO LONGER WILL SHOW---WE CAN S… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Got a Roku premiere+ guess I need a code, roku premiere +
got a Roku premiere+ guess I need a code JA: What's the make/model number of your device? How old is it? Customer: roku premiere + its new out of the box JA: How long has this been an issue? What happ… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I was watching a movie on Netflix last night and I stopped
I was watching a movie on Netflix last night and I stopped it to watch something on HDM1. I switched back to finish watching the movie later on and I could only see the word ROKU bouncing around the s… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Just purchased RokuPremiere PLUS device & Roku Express.
Just purchased RokuPremiere PLUS device & Roku Express. Installed the EXPRESS in bedroom NO PROBLEM. Installing PREMIERE in Fmily Rm. Followed directions. Proceeded to receiving picture of HOME SCREEN… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
The remote on my Roku pairing stick doesn't want to work. It
The remote on my Roku pairing stick doesn't want to work. It refuses to pair with the Roku and this isn't the first time this has happened … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Changing from a Roku streaming stick (remote went belly up)
changing from a Roku streaming stick (remote went belly up) to a Roku premiere+. asking for a password. what is the password? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x