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I have roku premier which has stopped working. Please call
I have roku premier which has stopped working . Please call(###) ###-#### … read more
Nathan
Nathan
Bachelors of Science
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Unit very warm. Cannot get into system. Can only go to a
Unit very warm. Cannot get into system. Can only go to a showing of a big building. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
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I can get Roku to come up on screen but it will not advance
I can get Roku to come up on screen but it will not advance to the guide. … read more
Nathan
Nathan
Bachelors of Science
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I purchased a Roku Premiere Plus in November of 2017 which
I purchased a Roku Premiere Plus in November of 2017 which was playing fine and then all of a sudden my remote gets very warm after just being on a couple seconds it's hard to connect and also I get s… read more
electronicsguy
electronicsguy
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Bachelor's Degree
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That was quick .... I am getting a HDCP unauthorized error.
Hi, that was quick .... I am getting a HDCP unauthorized error … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
Just put my ROKU device into back of my TV..Can't get any
Just put my ROKU device into back of my TV..Can't get any reaction on tv. What am I not doing..it is plugged in. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Have netflix and want to open or join roku, have Roku
Have netflix and want to open or join roku, have Roku Premier with cable installed in my computer and the Roku unit … read more
Harry
Harry
Customer Service
3,413 satisfied customers
I can't get my roku to work anymore. I don't Know. it's
I can't get my roku to work anymore JA: What Roku model do you have? Customer: I don't Know. it's about 3 years old. JA: What have you tried so far with your Roku media player? Customer: I've check th… read more
Aric
Aric
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Run A/V and repair business for over
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The remote is not working bought new one still not working.
the remote is not working bought new one still not working … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
We don't have an HDMi cable. It did not come with the Roku
We don't have an HDMi cable. It did not come with the Roku Premiere. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
I have not used my Roku for several weeks. The grandchildren
I have not used my Roku for several weeks. The grandchildren have gotten it started to when they visit and I have the ROKU logo dancing on the tv screen on and off but I am not getting a response from… read more
electronicsguy
electronicsguy
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Bachelor's Degree
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My roku remote is not working, I don't see any model # on
my roku remote is not working JA: What's the make/model number of your device? How old is it? Customer: I don't see any model # on the remote JA: How long has this been an issue? What happened right b… read more
electronicsguy
electronicsguy
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WE HAVE A ROKU 1 UNIT WHICH WE USE AS THE COMMUNICATION
WE HAVE A ROKU 1 UNIT WHICH WE USE AS THE COMMUNICATION BETWEEN NETFLIX AND OUR INTERNET. ABOUT 2 DAYS AGO, WHEN WE BROUGHT UP NETFLIX, THE PHOTOS OF TV SHOWS AND MOVIES NO LONGER WILL SHOW---WE CAN S… read more
Nathan
Nathan
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Got a Roku premiere+ guess I need a code, roku premiere +
got a Roku premiere+ guess I need a code JA: What's the make/model number of your device? How old is it? Customer: roku premiere + its new out of the box JA: How long has this been an issue? What happ… read more
Nathan
Nathan
Bachelors of Science
26,031 satisfied customers
I was watching a movie on Netflix last night and I stopped
I was watching a movie on Netflix last night and I stopped it to watch something on HDM1. I switched back to finish watching the movie later on and I could only see the word ROKU bouncing around the s… read more
Josh
Josh
It Support Specialist
Associate Degree
791 satisfied customers
Just purchased RokuPremiere PLUS device & Roku Express.
Just purchased RokuPremiere PLUS device & Roku Express. Installed the EXPRESS in bedroom NO PROBLEM. Installing PREMIERE in Fmily Rm. Followed directions. Proceeded to receiving picture of HOME SCREEN… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
The remote on my Roku pairing stick doesn't want to work. It
The remote on my Roku pairing stick doesn't want to work. It refuses to pair with the Roku and this isn't the first time this has happened … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
Changing from a Roku streaming stick (remote went belly up)
changing from a Roku streaming stick (remote went belly up) to a Roku premiere+. asking for a password. what is the password? … read more
Nathan
Nathan
Bachelors of Science
26,031 satisfied customers
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Meet the Experts:

Louie

Louie

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LOAJ3256

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Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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