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My Roku isn’t responding to the control stick or it responds…

Customer Question
My Roku isn’t responding...

My Roku isn’t responding to the control stick or it responds erratically. I’ve changed batteries, same result.

Technician's Assistant: What Roku model do you have?

360x

Technician's Assistant: What have you tried so far with your Roku media player?

Netflix and amazon

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Yes thank you, ***** ***** isn’t one that lets me download programs. Is there another devise I need?

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 42 minutes by:
1/2/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Category: Recorders and Players
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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