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I have a DVD player, SDVD1332, that is several years old and…

Customer Question
I have a DVD...

I have a DVD player, SDVD1332, that is several years old and it's control buttons are quirkey -- they usually don't do what they purport to do. I have a remote, but I can't get the battery port open and it doesn't make the DVD player do anything. QUESTION: How can I get a new remote assuming my player works with one?

Technician's Assistant: How old is your SDVD1332?

I don't remember -- it is at least 2 years old, maybe even 5

Technician's Assistant: What have you tried so far with your SDVD1332?

I can usually get it to work with the built in buttons, BUT often the "menu" button turns on the "mute". The Volume + button turns the volume to "00" and turns off the "play". The play button sometimes works and sometimes doesn't. The select segment ring sometimes moves up when I press down, sometimes fast forward. etc

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I just think I may need to get a working remote controller.

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 3 hours by:
1/2/2018
Electronics Technician: Nathan, Technician replied 6 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,841
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

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Electronics Technician: Nathan, Technician replied 6 months ago

Because of the age, the original remote is no longer available,

but you can get a compatible replacement (same functions, but looks a bit different) here: http://amzn.to/2CtpmSe

Best regards,

Nathan

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Electronics Technician: Nathan, Technician replied 6 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan

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Customer reply replied 6 months ago
Nothing needed. I cancelled membership
Electronics Technician: Nathan, Technician replied 6 months ago

Thank you. The question shows as open on my end which is why I was checking in.

This is separate from any membership.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you, ***** ***** a nice day,

Nathan

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Nathan
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Category: Recorders and Players
Satisfied Customers: 30,841
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Experience: Electronics technician for install, troubleshooting, and repairs.

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