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I have a Roku Ultra and frequently see that my audio is
I have a Roku Ultra and frequently see that my audio is ahead of the picture. I have good reason to believe that it's the Roku that is responsible for this. How can I solve this problem? Do I need a d… read more
Stephen FS
Stephen FS
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Bachelors of Science
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I can't get amazon prime on one of my rokus- the show starts
I can't get amazon prime on one of my rokus- the show starts then stops suddenly. I vacant get Netflix and other channels on this Romulo but not amazon. I call them and they said to call Roku to remov… read more
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Nathan
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Player just flashes when I try to connect and only gives not
player just flashes when I try to connect and only gives not connected info at top of screne. … read more
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Aric
Aric
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Run A/V and repair business for over
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new roku ultra 4 .remote is not responding worked for a week … read more
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no sound on Roku channels, my Samsung TV is connected to my audio receiver and speakers. … read more
technicalcat
technicalcat
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When we try to move from a cable station to Amazon prime or
when we try to move from a cable station to Amazon prime or Netflix it goes black … read more
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I am using Roku to access Netflix streaming when I am on the
I am using Roku to access Netflix streaming when I am on the screen which shows a menu of 6-8 others, I can open several of them, but not Netflix. I am paying monthly service charges to Netflix for st… read more
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It is frozen on Sling because I pushed other buttons on the stick when I couldn't get Netflix to come on. … read more
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I just bought a Sharp-Roku flat screen TV home and
Hi Pearl! I just bought a Sharp-Roku flat screen TV home and everything seems fine except when I watch other media from HDMI input, a float message by ROKU constantly appears on the top left corner. W… read more
Shahid
Shahid
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Can not use search on youtube. screen goes back to home.
can not use search on youtube. screen goes back to home. search works fine on Netflix and amazon. … read more
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I have a Samsung series 6 55' curved TV, can I use my new
Hi, I have a Samsung series 6 55' curved TV, can I use my new Roku ultra in this port? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Our Roku is going. Roku 1 and is about 3 years old.
Yesterday. We turned it on and the remote did not work. We changed batteries and still did not work. Then we rebooted the unit and still no remote. So we left it for later. Then we came back in about an hour and the Roku was going crazy. The left column was scrolling down and would not stop. We unplugged it and waited overnight and replugged it in and it was doing the same. Scrolling down very quickly and could not be stopped. When we pushed a button like "home" the right side would go to the "home" area but the left side kept scrolling down as fast as before. I tried going to the regular cable channels but the screen would automatically return to Roku page....and the scrolling. I had to pull the plug before we could watch regular cable TV. … read more
Nathan
Nathan
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I'm trying to watch a movie I got from Netflix. When I click
I'm trying to watch a movie I got from Netflix. When I click on source it lets me choose HDMI, then I click OK on my Roku remote and it's supposed to then let me click on Netflix but the remote isn't … read more
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Shahid
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I am trying to watch cbs all access and it keeps shutting
I am trying to watch cbs all access and it keeps shutting off … read more
Shahid
Shahid
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High School or GED
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I have a new (purchased 8/18) Roku Ultra. It has been
I have a new (purchased 8/18) Roku Ultra. It has been working fine, connected to my TV, until suddenly stopping last night. I notice that the light on the device goes off - and then comes back on again when I unplug it and plug it back in again. There is also a new message that comes up on my remote that says: "blaster not responding." Any thoughts? Is there some way to figure out whether the Roku device is still working? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,229 satisfied customers
I have a Roku stick and am getting to Netflix now successfully.
I have a Roku stick and am getting to Netflix now successfully. Unfortunately when I choose a show to watch I get a purple screen and audio only. Any ideas?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
I was given a Roku device a couple of years ago and would like
I was given a Roku device a couple of years ago and would like to start using it now. I have the serial number but don't have a registration number. How do I get it?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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