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A notice came on last saying something about my favorite…

Customer Question
A notice came on...

A notice came on last saying something about my favorite cable channels were moved somewhere and I can't find them.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Insignia roku tv. A out2 yrs old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. My other tv still has them everything else works

Technician's Assistant: How long has this been an issue with your Roku? What happened right before this?

At10 p.m. last night. Nothing everything was working fine

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 1 hour by:
1/1/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,625
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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