Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

TV cable works, new betteries in roku stick ( old ones

Customer Question
TV cable works, new...

TV cable works, new betteries in roku stick ( old ones tested just fine), " nomsignal

Technician's Assistant: What Roku model do you have?

Serial #5s56DJ186997

Technician's Assistant: What have you tried so far with your Roku media player?

Nothing because therenis "no signal"

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Only tht I seldom wTch TV or videos andnhave not even triedmto use this sincembefore Thanksgiving.

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 minutes by:
1/1/2018
Electronics Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,798
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 7 months ago

Which HDMI port on the TV is the Roku plugged into please?

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 7 months ago

Are you having website issues preventing you from replying back??

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I dropped my remote in water and its not working anymore, so
i dropped my remote in water and its not working anymore, so i bought another remote offline, and im trying to pair it with the roku i already have … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I still have internet connection but while trying to
Hello. I still have internet connection but while trying to increase volume on tv with my roku stick I lost reception totally. I tried the other remove and put it on hdml1 but i get no signal. can you… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a roku stick and it always worked fine until spectrum
I have a roku stick and it always worked fine until spectrum put in a new wifi thing Now it won't come on at all nothing … read more
Aric
Aric
Technician
47,798 satisfied customers
My dog chewed up my remote and I am not able to get onto my
My dog chewed up my remote and I am not able to get onto my roku any more what can I do? I'm hoping with the roku stick serial number I can purchase a new one. Is that possible. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have had it less than a month but when I turn it on it
I have had it less than a month but when I turn it on it only gave me the home page and it would not enable to go anywhere else. Now I have unplugged and plugged it back in and nothing comes up. … read more
Aric
Aric
Technician
47,798 satisfied customers
I have an old Roku streaming stick and lately it keeps
I have an old Roku streaming stick and lately it keeps stopping to load in the middle of shows. My newer Roku in the basement has no problems so does this mean my old stick needs replacing? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Netflix goes off and message HDCP unauthorized, then blinks
Netflix goes off and message HDCP unauthorized, then blinks back to show. Does this continuously. … read more
Aric
Aric
Technician
47,798 satisfied customers
I have the 2710x model roku. It is connected to HDMI 2 and
I have the 2710x model roku. It is connected to HDMI 2 and is powered. I get "no signal message on my TV when I switch it to HMDI 2 … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
When I select Netflix on my home screen, it flashes
When I select Netflix on my home screen, it flashes "Netflix" and fades to black. Nothing else happens. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I recently got a new TV and plugged my existing Roku stick
Good morning. I recently got a new TV and plugged my existing Roku stick into it. But now, when I'm watching a show, such as "Blue Bloods," the show stops where the commercial breaks on broadcast TV w… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Keep getting no signal I have removed the stick and replaced
Keep getting no signal I have removed the stick and replaced it and I'm still getting no signal can you help? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have installed new Roku sticks (3600 duel channel 2.5 & 5)
I have installed new Roku sticks (3600 duel channel 2.5 & 5) on my HD TVs (2) replacing the old one (purple roku plus) and adding a new one. I set up Netflix (automatically) but the problem I'm having… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
The hdmi ports because I pluged in Apple TV in port and it
the hdmi ports because I pluged in Apple TV in port and it worked find … read more
Aric
Aric
Technician
47,798 satisfied customers
My roku stick is connected but i can't get any response with
my roku stick is connected but i can't get any response with it … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can not get my roku to connect to my tv. I set up an
I can not get my roku to connect to my tv. I set up an account but it did not completely down load. Can u help me … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Roku has just stopped working. My wifi and Internet are
My Roku has just stopped working. My wifi and Internet are fine. I have unplugged and replugged several times with no success. What should I do? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Last night while using stick it began to reload continuously
Last night while using stick it began to reload continuously and then began to kick back to the Roku main page while searching for movie or reloading movie....why...does the stick need reset or rechar… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
When I switch the TV to AV the TV indicates that there is no
When I switch the TV to AV the TV indicates that there is no signal for the ROKU . … read more
Aric
Aric
Technician
47,798 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x