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WE HAVE a Roku unit that until yesterday operated OK, but
WE HAVE a Roku unit that until yesterday operated OK, but now we can no longer access Netflix etc from it. Any suggestions what I should do to fix it? … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I turned on my roku tonight and I can get sound on my tv,
I turned on my roku tonight and I can get sound on my tv, but no picture. There is a message on the screen that says, ‘HDCP unauthorized. Content disabled.' I watched this morning and everything was f… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,411 satisfied customers
I just returned from vacation and everything was fine when I
I just returned from vacation and everything was fine when I left. Now I can't turn on Netflix or Hulu without getting the page that tells me to disconnect the Roku, unplug, etc...(HDCP ERROR). I talk… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I am not able to watch movies on my Roku. The message is,
I am not able to watch movies on my Roku. The message is, "we're having trouble playing this title right now. Please try again later or select a different title." I've tried several and all give me th… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I don't have a tv subscription- just wireless. I stream
I don't have a tv subscription- just wireless. I stream through roku. My tv screen says “no signal” but my phone is connecting to my wireless. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,239 satisfied customers
The roku player is stuck. It won't let us see the programs.
the roku player is stuck. It won't let us see the programs. it is stuck in the picture of the program. This has been going on for 2 days. sometime it will not go beyond Amazon … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,239 satisfied customers
My roku will not open ANY of my channels. 2500x. Just turn
my roku will not open ANY of my channels JA: What Roku model do you have? Customer: 2500x JA: What have you tried so far with your Roku media player? Customer: just turn on JA: Anything else you want … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,239 satisfied customers
When switching from tv to roku all i get is a no signal
when switching from tv to roku all i get is a no signal message. The roku unit power light is on, its plugged into the right port, fresh batteries in the remote, wi fi is on. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,239 satisfied customers
I get a message that go to Roku.com/HDCP. I have to look. be
I start to watch a pay per view movie and only have one day to watch it… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I have a Roku 3 box that's about one year old. It's worked
I have a Roku 3 box that's about one year old. It's worked fine until tonight. … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
The screen says HDCP Unauthorized. What do we do now/ Roku.
The screen says HDCP Unauthorized. What do we do now/ … read more
Aric
Aric
Technician
Run A/V and repair business for over
48,411 satisfied customers
I have had a Roku 2 XD for several years. A couple of days
I have had a Roku 2 XD for several years. A couple of days ago I got a message on the screen : Unable to complete requested action! It tells me to unplug the player for ten seconds then plug it in and… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I am trying to watch Netflix and when I pick a program I get
I am trying to watch Netflix and when I pick a program I get an error message HDCP unauthorized content disabled … read more
Aric
Aric
Technician
Run A/V and repair business for over
48,411 satisfied customers
Things have been working just fine, until today. [there was
things have been working just fine, until today. [there was a 4 hour power shutdown in the neighborhood, this AM.] now i can get the show i want, but it takes longer than usual to load -- AND when it'… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
381 satisfied customers
Roku 3500- Tried to set up. Did steps 1 & 2 But: 3500- I
3500- I think. Netflix, Amazon, Rdio, Google Play buttons.About 2 years old. … read more
John
John
Bachelor's Degree
5,528 satisfied customers
While using the streamer to watch Netflix, the screen goes
While using the streamer to watch Netflix, the screen goes off and message comes on saying no video. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
381 satisfied customers
My roku won't display anything but no signal. It had been
My roku won't display anything but no signal. It had been working perfectly. I changed batteries in the remote, no luck.… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,411 satisfied customers
On signal, Just today, Went through reset with remote and
On signal JA: How long has this been going on? Customer: Just today JA: What troubleshooting have you tried? Customer: Went through reset with remote and box JA: The video expert can solve this for yo… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
8,581 satisfied customers
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Meet the Experts:

Louie

Louie

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774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

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LOAJ3256

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Chief Technical Officer for 2+ years

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