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I have registered my account last week and every time I try…

Customer Question
I have registered my...

I have registered my account last week and every time I try to get in a message comes up and says " ID and password ***** not math amazon accounts" I did get a conformation in my e mail I successfully registered

Technician's Assistant: When could you last access your Amazon device?

This is brand new installation

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Well I am not good with this new electronic age. So I have no idea where to find this tool

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I do not have a e reader . I have an amazon fire stick

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 16 hours by:
12/31/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,638
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Recorders and Players
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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