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My Roku stopped working. When I check connectivity, it says
My Roku stopped working. When I check connectivity, it says it's fine. Wired, … read more
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Shahid
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I just returned from vacation and everything was fine when I
I just returned from vacation and everything was fine when I left. Now I can't turn on Netflix or Hulu without getting the page that tells me to disconnect the Roku, unplug, etc...(HDCP ERROR). I talk… read more
Nathan
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The controller will not work except to open Netflix,
The controller will not work except to open Netflix, hbo,sling and Hulu. I changed the battery, turn off Romulo and tv and nothing seems to work. … read more
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Nathan
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How do get rid of the background voice? Not sure what you
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I keep getting a failure notice on VUDU through Roku. I have
I keep getting a failure notice on VUDU through Roku. I have unplugged the internet connections and I have unplugged all of the television cables, the cable tiv and Roku and the problem still persists… read more
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My roko does not work. I get a purple screen with. Roku
roku gives purple screen with HDCP unauthorised support … read more
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Screen says hdcp content disabled. Its a streaming stick for
its a streaming stick for hulu probably 3 years old … read more
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Roku is changing from normal picture on Netflix, amazon and/or YouTube to a greenish, split screen with the video stopping. Some YouTube videos have no sound. Before any of the apps start there is a p… read more
electronicsguy
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Why do I keep getting the "purple screen" when I wish to
Why do I keep getting the "purple screen" when I wish to watch anything on the roku in my living room? That never happens with my roku in my den. … read more
Aric
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I bought 3 roku devices over the past week. Programming on
I bought 3 roku devices over the past week. Programming on one of the remotes fails regularly. Now I can't get it to sync at all. The device works fine with the telephone app. … read more
electronicsguy
electronicsguy
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I just bought a Roku stick...hve set up channels, but when I
I just bought a Roku stick...hve set up channels, but when I go to click on a program it says hdcp unauthorized....went to the website and followed the directions re: setting 720 or 1080, but it still… read more
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I have a Roku 2 which had been working fine with my SOny
I have a Roku 2 which had been working fine with my SOny Bravia HDTV until some months ago. Now after 15 or 20 minutes, the picture and sound begin blinking and I do see the purple HDCP message for an… read more
Shahid
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My Hulu has been out for about a week now, I keep getting
My Hulu has been out for about a week now, I keep getting network error message, I have been reading the comments on the "Down Detector" and it seems to be happening to Sony Blu Ray players is it poss… read more
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My roko 3 has an era HDCP unauthorised content disabled,
my roko 3 has an era HDCP unauthorised content disabled … read more
Shahid
Shahid
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My Roku now says HDCP unauthorized content disabled? Roku 3
My Roku now says HDCP unauthorized content disabled? … read more
Shahid
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I understand phone tech cannot help. they sent me to you. i
i understand phone tech cannot help. they sent me to you. i cannot get hulu on roku .....i had one primary hulu channel.....last night i had a guest in the front bedroom who tuned on hulu and hulu wen… read more
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I have a Roku2 that has been connected to the internet for
I have a Roku2 that has been connected to the internet for two years without any problem. This week it disconnected and I cannot get it to connect with my router. I have reset both the router and the … read more
Shahid
Shahid
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I USE A ROKU3 FOR STREAMING MOVIES. I LOVE IT. BUT FOR THE
I USE A ROKU3 FOR STREAMING MOVIES. I LOVE IT. BUT FOR THE SECOND TIME THE SCREEN TURNS TO "PURPLE" WITH THIS MESSAGE: "HDCP UNAUTHORIZED" "CONTENT DISABLED" ONE OF YOUR PROFESSIONALS WALKED ME THROUG… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,721 satisfied customers
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Meet the Experts:

Louie

Louie

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802 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

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LOAJ3256

LOAJ3256

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Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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