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My new remote does not work. Roku about a year old.
Yesterday I purchased the Roku Premiere +. I installed every thing as instructed and the remote worked fine. Now today the new remote does not work but the old one does. … read more
Harry
Harry
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My roku sent me a popup that the current USB port will. Not
My roku sent me a popup that the current USB port will. Not power my roku device … read more
Aric
Aric
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Run A/V and repair business for over
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I installed the Roku Express+ yesterday and it was working
I installed the Roku Express+ yesterday and it was working fine. Today, channels from Charter will load then turn off in a very short time. The picture itself is a little pisilated. I can go back to t… read more
electronicsguy
electronicsguy
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I could not create my account. I do not see what is wrong
Hi there I could not create my account. I do not see what is wrong because the highlighted fields are correct … read more
electronicsguy
electronicsguy
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I live in San Diego, ca. I have 5 Roku players. TCL RokuTV,
Hi my name is***** live in San Diego, ca. I have 5 Roku players. TCL RokuTV, Roku3, and Roku express. These three have been working fine to watch "JW.org for 2yrs now. This month I purchased a Roku4 v… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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When I try to activate my code, entering the roku url, I get
When I try to activate my code, entering the roku url, I get only a blank page. I have changed codes several times, nothing works. … read more
Harry
Harry
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I have changed the batteries in the remote 3 times in the
I have changed the batteries in the remote 3 times in the last month. All the batteries are working fine with the TV remote. … read more
Shahid
Shahid
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High School or GED
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I got my Roku weeks ago. worked fine until yesterday. It
Hi I got my Roku weeks ago. worked fine until yesterday. It froze up. I couldn't even turn it off with the Roku remote. had to use my direct tv remote to turn tv off. checked all connections. it still… read more
Nathan
Nathan
Bachelors of Science
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I have a Roku Express device that is 4 months old. I had no
I have a Roku Express device that is 4 months old. I had no problem getting it to work untill yesterday. Now all I get is when I turn it on is it go's to main page but will not go over to the programs… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
I have had it less than a month but when I turn it on it
I have had it less than a month but when I turn it on it only gave me the home page and it would not enable to go anywhere else. Now I have unplugged and plugged it back in and nothing comes up. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Whenever I try to play a movie on HBONOW through my Roku, I
Whenever I try to play a movie on HBONOW through my Roku, I get this message: Can't Play Video. We're having trouble playing this video. Please try again later. If I click on 10 different movies I wil… read more
Harry
Harry
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Have been using Roku for a while .Watched the Olympics not
Have been using Roku for a while .Watched the Olympics not Roku … read more
Nathan
Nathan
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We have had the roku for about a month and worked fine until
We have had the roku for about a month and worked fine until this past Thursday. When I go to the HDMI2 it says we have no signal, … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
Louie, I am a bit confused with what I was just told by
Louie, I am a bit confused with what I was just told by "Max(###) ###-####that I have to pay and register my new ROKU Express for the amount of $119.00 as you people have changed your policy. I went i… read more
Harry
Harry
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I just got a Roku express. I have a very old analog tv and I
Hi Pearl. I just got a Roku express. I have a very old analog tv and I use ATT uVerse for my internet. Is there any way I can connect the roku to AT&T modem? Or can you recommend a device that will ha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,700 satisfied customers
My new roku express plus will not connect to my internet. I
my new roku express plus will not connect to my internet. I have reset the router and the wireless moden … read more
Chris Lindsey
Chris Lindsey
IT University
158 satisfied customers
Roku express remote not working, has new batteries tested,
roku express remote not working, has new batteries tested, direct line to roku at tv. The actual device which has a small white light on the right side will blink. then solid white, then turns off. It… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
I bought a Roku express yesterday for the tv at our summer
I bought a Roku express yesterday for the tv at our summer cabin. We have had a Roku 3 for a couple of years and love it. We have been taking the Roku 3 back and forth and it has worked great. The pur… read more
Nathan
Nathan
Bachelors of Science
26,015 satisfied customers
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Meet the Experts:

Louie

Louie

Technician

802 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

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430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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