Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have lost my remote and to buy one I need to mdel of my…

Customer Question
I have lost my...

I have lost my remote and to buy one I need to mdel of my Apple TV box. Can I plug he cable into my calbe tv and see the apple box's serial number. If not how do I get it. I swear it is not on the round box!

Technician's Assistant: What is the model of your TV?

I i a Vizio E4801-B2 on which the box was operative prior to having to mov!

Technician's Assistant: What menu options can you access, if any?

I don't know sinc I haven't plugged in the Apple for fear of damage to the TV unit or cable boxxxxxxxxxxx.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I just need whehter to p-lug in the Appe Unit and then the TV or not?

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
12/30/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I got Apple TV about 9 months ago, and never used it. Now I
Hello; I got Apple TV about 9 months ago, and never used it. Now I thought I would watch Netflix on my TV via AppleTV, but don't even know how to turn it on! My MacBook Pro is on (obviously), my title… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I was offered a one month free viewing of PureFlix on mu
I was offered a one month free viewing of PureFlix on mu apple phone. After that I could choose to continue it by way of subscription on the TV. The literature states to make sure your ROKU is support… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My LG TV keeps saying there is no signal. I reset Apple TV
My LG TV keeps saying there is no signal. I reset Apple TV with new Apple remote, but it isn't functioning. I asked this question yesterday and did not have anyone reach out until 2:00am my time...no … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I get the following message when I go to input on my remove
I get the following message when I go to input on my remove to access my dvd player on the vcr option, Chromecast Ultra 5653 can't find the Duck Network.( A network I haven't used in years) Run Goggle… read more
Harry
Harry
Customer Service
2,824 satisfied customers
When I choose a channel (ex: Netflix), there are no pictures
When I choose a channel (ex: Netflix), there are no pictures for the individual shows. There are pictures/icons for all the individual channels but not the shows. However, when I do pick a show, it pl… read more
Harry
Harry
Customer Service
2,824 satisfied customers
How do I get the Spectrum tV channels? Need a few minutes!
How do I get the Spectrum tV channels? JA: What's the brand and model number of your TV? How old is it? Customer: Need a few minutes! JA: Does the TV menu work? Do you have the same problem on all sou… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I need to use my DVD. I have the HDLP stuff set up and when
I need to use my DVD. I have the HDLP stuff set up and when i hit the one for DVD, it pops up NO SIGNAL. The DVD player is on, but norhing appears … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My dvd is not hooked up correctly to my samsung tv .The
my dvd is not hooked up correctly to my samsung tv .The cable company will only help me if I pay them $80. My friend disconnected my tv once and did not hook up the dvd player to the cable tv. Can you… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
My toshiba dvr stopped working 4 days ago prior to that
my toshiba dvr stopped working 4 days ago prior to that time, the dvd played instantly once I set the Av mode on my tv don't know the age of the dvr player, as my husband recently passed please respon… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
, I have a apple tv box hooked up to my tv to be able
hello, I have a apple tv box hooked up to my tv to be able to stream on my tv and watch netflix programs, but today i am having trouble getting to my programs because for the last hour all that has be… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
How do I get my Apple TV unit hooked up to my TV. I have the
How do I get my Apple TV unit hooked up to my TV. I have the cables installed but there is a note on the TV that it is not connected? How do I get the serial number from the unit?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I am trying to hook up my Panosonic DMR-EZ48V to my yv and
I am trying to hook up my Panosonic DMR-EZ48V to my yv and get a picture but no sound. Do you have any ideas?… read more
Louie
Louie
Technician
Associate Degree
780 satisfied customers
I recently purchased a Sony Blu-Ray/3D DVD player, Serial number
I recently purchased a Sony Blu-Ray/3D DVD player, Serial number BDP-S5100. I am finding no proper place to plug my cabel into my Visio TV set. Can you suggest any information about a converter that m… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
How do I get my Vizio Blu ray player to hook up to my Vizio
How do I get my Vizio Blu ray player to hook up to my Vizio TV. I have tried buying a new HDMI cord and tried my other HDMI Vizio TV. I can't get it to connect and show up on the screen… read more
Rod
Rod
Engineer
Graduate Certificate
70 satisfied customers
My question is in regards XXXXX XXXXX Toshiba DVD/VCR Combo manufactured
My question is in regards XXXXX XXXXX Toshiba DVD/VCR Combo manufactured May 2007. The serial number is XXXXX When I ty to play a DVD the image on the TV appears to be offeset. That is, there is a 3 i… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
How is the Toshiba DVR620KU(DVD video/video cassette recorder)
How is the Toshiba DVR620KU(DVD video/video cassette recorder) attached to a Sony Bravia TV. Is an external tuner required for this comination to work?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I purchased a Toshiba VCR-DVD combo yesterday and cannot get
I purchased a Toshiba VCR-DVD combo yesterday and cannot get my Sanyo TV to recognize it. The TV model is DS20930 and the serial number is B3360202584863 The connections are correct because I checked … read more
Louie
Louie
Technician
Associate Degree
780 satisfied customers
HOW DO I CONNECT A ANALOG VCR/DVD TO A HDTV THRU A CABLE BOX
HOW DO I CONNECT A ANALOG VCR/DVD TO A HDTV THRU A CABLE BOX SO THAT I CAN RECORD AND PLAY BACK -PLEASE INCLUDE A DIAGRAM… read more
Louie
Louie
Technician
Associate Degree
780 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x