Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a roku tv and all of a sudden all the channels i

Customer Question
I have a roku...

I have a roku tv and all of a sudden all the channels i watch have disappeared

Technician's Assistant: What Roku model do you have? How old is it?

About a year and 6 months , i don know the model nu.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I never really had a menu, just knew numbers by heart, last week a menu appeared and channels started dropping off

Technician's Assistant: How long has this been an issue with your Roku? What happened right before this?

About a week hear

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I heard a crash outside power went off for not even a minute and it's been all down hill since then

Submitted: 4 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 minutes by:
12/30/2017
Electronics Technician: electronicsguy, Engineer replied 4 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 756
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
Who is your internet service provider?
Do you any other device that uses the Wi-Fi Router?
Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
Ipad
Customer reply replied 4 months ago
Is some going to answer without mone $$$$$
Electronics Technician: electronicsguy, Engineer replied 4 months ago
Can you perform internet connection speed test and report upload and download speed?
Ask Your Own Recorders and Players Question
Electronics Technician: electronicsguy, Engineer replied 4 months ago
Go to your iPad and type internet connection speed test and then search and run one of the application
Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
I want to cancel now, this i not what I expected
Electronics Technician: electronicsguy, Engineer replied 4 months ago
I can help you to get to the answer. Do you want to get the roku to work?
Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
I am broke. Please cancel now
Electronics Technician: electronicsguy, Engineer replied 4 months ago
Ok good luck
Ask Your Own Recorders and Players Question
Customer reply replied 4 months ago
Am i cancelled
Customer reply replied 4 months ago
Am i cancelled i know but I didn't get a confirmation that i am cancelled
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,015
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 773
773 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

773 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Engineer John C.

Engineer John C.

Engineer

168 satisfied customers

Expert in Recorders and Players like the popular ROKU. I am Computer Eng. with 10+ years of experience with network devices.

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

49 satisfied customers

Over 25 years experience in electronic repair and design.

< Previous | Next >

Related Recorders and Players Questions
I have a GO.Video combo DVD VCR player. The DVD player does
I have a GO.Video combo DVD VCR player. The DVD player does not play disks. I've tried a lense cleaner but play still does not play. The disk goes back to the beginning of the disk but does not play. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I attempted to install a ROKU second device and ran into a
I attempted to install a ROKU second device and ran into a problem. Called tech for help. When completed he wanted me to purchase a package of many free channels for $199 for life. I declined the offe… read more
Harry
Harry
Customer Service
2,015 satisfied customers
My Roku Stick + has been working fine until today. Now it
My Roku Stick + has been working fine until today. Now it will turn on the TV, but the Roku logo is bouncing around the screen and I cannot get to the home screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Sherwood cdc5506 cd player, about 6 months old,
i have a Sherwood cdc5506 cd player, about 6 months old, still under warranty, There are 4 cds loaded and the eject button won't engage. None of the buttons other than the disc selector will operate o… read more
Harry
Harry
Customer Service
2,015 satisfied customers
Its not connecting to the internet and when scanning for
its not connecting to the internet and when scanning for networks it only sees one … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I bought the Amazon fire stick yesterday and created an
Hi...I bought the Amazon fire stick yesterday and created an account for myself but when I attempt to buy services it says I need a billing address...***** *****on … read more
Harry
Harry
Customer Service
2,015 satisfied customers
I cannot activate my rocky stick. Samsung. 6 months. I
I called support number. He said $125.00 activation fee. Is that correct? I was told free activation … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I can't get it to start. T.v. TCL. No I can't get it off
I can't get it to start JA: Who makes your media player? How old is it? Customer: T.v. JA: What's the brand and model number of your TV? How old is it? Customer: TCL JA: Does the TV menu work? Do you … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Can't sign in to account. Roku. Just got a new one trying to
Just got a new one trying to activate it and you have to sign in to account to do it but won't let me. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
The lid came off my SL-S321C portable CD player and the
the lid came off my SL-S321C portable CD player and the spring fell out. … read more
Harry
Harry
Customer Service
2,015 satisfied customers
We changed the batteries in the ROKU remote and the light is
We changed the batteries in the ROKU remote and the green light is on on the Comtrend but nothing happens. ROKU just rotates around the screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I need help setting up roku pls tell me how to set by set.
I need help setting up roku pls tell me how to set by set … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I checked the connectivity per the instructions on my Roku
I checked the connectivity per the instructions on my Roku and it said connected to the wireless and the internet but I am still getting a check connectivity message and cannot access any stations. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
How do I get the Spectrum tV channels? Need a few minutes!
How do I get the Spectrum tV channels? JA: What's the brand and model number of your TV? How old is it? Customer: Need a few minutes! JA: Does the TV menu work? Do you have the same problem on all sou… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My tv doesn't have sound. A full screen just doesn't have
my tv doesn't have sound JA: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed? Customer: yes. a full screen just doesn't have vo… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Trying to set up a new Roku and not succeeding.
Trying to set up a new Roku and not succeeding JA: What Roku model do you have? Customer: C3381D461731 JA: What have you tried so far with your Roku media player? Customer: Tried following instruction… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have an older HD TV st that does not have the kind of
I have an older HD TV st that does not have the kind of digital connectors you provide with Roku Express. Can you provide a connector that will connect the Roku stock with a TV that has only audio sty… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
The Roku unit freezes at the home screen and none of the
The Roku unit freezes at the home screen and none of the navigation buttons work. … read more
Harry
Harry
Customer Service
2,015 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x