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Wireless router is fie but ROKU can notconnect to the

Customer Question
Wireless router is fie...

Wireless router is fie but ROKU can notconnect to the internet, provider is at&t

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

WiFi strength is excellent

Technician's Assistant: Have you tried restarting both your digital media player and your router?

Yes

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
12/30/2017
Electronics Technician: electronicsguy, Engineer replied 6 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 788
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer
Who is your internet service provider?
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Electronics Technician: electronicsguy, Engineer replied 6 months ago
Have you ever checked your connection speed?
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Electronics Technician: electronicsguy, Engineer replied 6 months ago
Please start checking your internet connection speed. Go to a computer or tablet and then search on a web browser "internet speed test" and select one of them and run. Please report upload and download speed
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electronicsguy
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Category: Recorders and Players
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