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I just purchased NBA League Pass, but I need to change my…

Customer Question
I just purchased NBA...

I just purchased NBA League Pass, but I need to change my subscription from the one team option to the all games option

Technician's Assistant: Who makes your media player? How old is it?

I purchased it directly from the Roku app

Technician's Assistant: When did you last update Roku?

I just bought it one week ago

Technician's Assistant: What have you tried so far with your Roku?

I tried calling the number, I have done a tip search, and I have tried to upgrade using my app on my phone

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I already paid for the subscription, and I need to cancel out the subscription before repkacing it with the new one

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 16 hours by:
12/30/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,817
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 779
779 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Meet the Experts:

Louie

Louie

Technician

779 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Dr. Fix-It

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430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Rod

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70 satisfied customers

FCC Commercial License, ASEET, BSCS

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Neil

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27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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