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Netflick movies freeze up. Roku plays movies. Don't know…

Customer Question
Netflick movies freeze up ...

Netflick movies freeze up

Technician's Assistant: Who makes your media player? How old is it?

Roku plays movies

Technician's Assistant: What have you tried so far with your Roku media player?

Don't know what to try

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 8 minutes by:
12/30/2017
Electronics Technician: Shahid, Technician replied 6 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,337
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Are you able to select any other channel/ app on the Roku device?

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Customer reply replied 6 months ago
i would like to cancel my order for your service
Electronics Technician: Shahid, Technician replied 6 months ago

No problem, please contact customer service via help link on the main page of the website for any billing/ cancellation

Thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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