Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Just bought Round anda am installing it. My TV screen says…

Customer Question
Just bought Round anda...

Just bought Round anda am installing it. My TV screen says not connected to Internet. What to do now?

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Yes, am connected via my Nook tablet.

Technician's Assistant: Have you tried restarting both your digital media player and your router?

No, the router is easy ... unplug an replug, right? But what digital media player are you referring to?

Technician's Assistant: The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?

Can'think of anything else now.

Submitted: 6 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 20 hours by:
12/30/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,631
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Can't get reconnected to wireless error code 014.40. I
Can't get reconnected to wireless error code 014.40 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I'm hooked up to the Roku, it finds my internet, but won't
I'm hooked up to the Roku, it finds my internet , but won't connect to local … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
My roku will not connect to the internet. The signal is
my roku will not connect to the internet JA: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device? Customer: yes the signal is strong JA: Have you tried … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
When I try to connect to Netflix I get a not connected to
When I try to connect to Netflix I get a not connected to the internet … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I just got my roku and I'm setting it up but when I connect
I just got my roku and I'm setting it up but when I connect to my internet it says I have to do an update but then I do and it says my internet is fine but I need to update to the newest software so I… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
I cannot get my Roku connected to the internet. I reset my
I cannot get my Roku connected to the internet. I reset my CenturyLink password ***** that would fix it, but it did not. What do I need to do? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
Here. Just installing the roku unit, error code 09 poped up.
elizabeth here. Just installing the roku unit, error code 09 poped up. My computer is connected to the internet and works but the tv says can't connect to the internet. In the park where I live, ETHX … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My rocu player is suddenly not connecting to my internet.
my rocu player is suddenly not connecting to my internet … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Have roku express cannot connect to internet I have 49 gs
Have roku express cannot connect to internet I have 49 gs could this be the problem … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
It says we have no connection and to set up an Internet
It says we have no connection and to set up an Internet connection. It had been working fine for months, and then stopped. We went to Wireless, but it says it can find no networks. What do we do? … read more
Harry
Harry
Customer Service
2,631 satisfied customers
I have been using my ro ku for months, then last night it
I have been using my ro ku for months, then last night it kick off, saying internet connection needed, in the setting I don't see my modem anymore … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
567 satisfied customers
I trued to connect with netflix. I got a message that read
I trued to connect with netflix. I got a message that read netflix does not recognize my roku player credentials. what do I do? … read more
Harry
Harry
Customer Service
2,631 satisfied customers
How do I connectmy Blu-ray Disc Player Model No. DMP-BD755
How do I connectmy Blu-ray Disc Player Model No. DMP-BD755 to the internet so I can watch Netflex? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My netflex just stop in the middle of a show I was watching
my netflex just stop in the middle of a show I was watching and can't get back on … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
Can't pull up netflix on my roku light keeps blinking says I
can't pull up netflix on my roku green light keeps blinking says I am not connected.....computer shows connected … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I've followed all the instructions on the various Roku
I've followed all the instructions on the various Roku sites, & have narrowed my trouble down to the 3100x device itself. My problem is connectivity. can you advise? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Roku says I have no internet connection and I have it on
Roku says I have no internet connection and I have it on everything else. However, I have had internet problems in the last few days. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
The tv is fine, thanks. It's the Blu-Ray player I am having
The tv is fine, thanks. It's the Blu-Ray player I am having trouble with. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x