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My roku box isn 't working. One moment...where do I find…

Customer Question
My roku box isn...

My roku box isn 't working

Technician's Assistant: What Roku model do you have?

One moment...where do I find model on my box?

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your Roku media player?

Unplugging it from the wall . Also unplugging it from my TV and from my roku box

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 1 minute by:
12/29/2017
Electronics Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,481
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need the following info to troubleshoot the problem.
- Do you get Roku logo on the TV screen?

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