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My daughter in trying to fix another problem hit factory…

Customer Question
My daughter in trying...

My daughter in trying to fix another problem hit factory reset on my television and since then I have not be able to access Roku Wesley g. Flournoy

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

The Roku screen shows which says: visit: Roku.com/link plus 2 more

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Connected to Roku boxx

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 2 hours by:
12/29/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,592
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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