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I lost my connection with my roku. Sku#3600r streaming

Customer Question
I lost my connection...

I lost my connection with my roku

Technician's Assistant: What Roku model do you have?

Sku#3600r streaming stick

Technician's Assistant: What have you tried so far with your Roku media player?

I go to my tv where it’s tv. Component 1cable tv. Roku was listed there before now gone

Submitted: 1 month ago.Category: Recorders and Players
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Customer reply replied 1 month ago
Just watch netflex
Customer reply replied 1 month ago
Waiting for my answer
Answered in 36 minutes by:
12/28/2017
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago
Dan
Dan, Broadcast Engineer
Category: Recorders and Players
Satisfied Customers: 2,255
Experience: I started my own business in 1985 repairing and installing Satellite TV, Surveillance, and Home Video Entertainment systems.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me please what TV port you have the Roku plugged into?

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Customer reply replied 1 month ago
Hdm1n port3
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Okay thank you. Have you tried moving it to a different port?

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Customer reply replied 1 month ago
No
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Can you try that or just unplug it from the port it is in and plug it back in.

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Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

If your Roku was connected to an HDMI port, you will need to select that as your source and not Component.

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Customer reply replied 1 month ago
I did that roko back but no netflex
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Is it just Netflix you are having the problem with or do you not see anything from your Roku?

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Customer reply replied 1 month ago
It just shows manic no Netflix. It should Netflix Amazon and otherd
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Sorry, I'm not sure what you are trying to tell me. Is Netflix the only one you are having problems with?

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Customer reply replied 1 month ago
When I use my roku connected it knows tells me check my signal cablr
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Did you setup your Roku?

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Customer reply replied 1 month ago
My friend did
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Okay. Try unplugging power from your Roku for several minutes then plug it back in and see if it will connect to your network.

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Customer reply replied 1 month ago
On my I pad there is an item that says connect to roku but it is not connected. I have wifey for my I pad. Tried connecting that but did not change anything.
Customer reply replied 1 month ago
Should I have my cable company come out
Customer reply replied 1 month ago
Still says check signal cablr
Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Did you unplug your cable router then plug it back in?

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Electronics Technician: Dan, Broadcast Engineer replied 1 month ago

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

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Ask Dan Your Own Question
Dan
Dan
Dan, Broadcast Engineer
Category: Recorders and Players
Satisfied Customers: 2,255
2,255 Satisfied Customers
Experience: I started my own business in 1985 repairing and installing Satellite TV, Surveillance, and Home Video Entertainment systems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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