Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I linked my device up, but I don't see any code on my tv. I…

Customer Question
I linked my device...

I linked my device up, but I don't see any code on my tv

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

I am doing this myself, and I think I have hooked up what was in the roku box, but after HDMl1 comes up, just regular tv show is on

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Power outlet

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Did I hook it up correctly? I am not good at this

Submitted: 6 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 hours by:
12/28/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have Fandor on my computer but cannot get it (back) on my
I have Fandor on my computer but cannot get it (back) on my TV … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Account for our Roku how do we set up an account. How do we
how do we set up an account where is the model number on the box we have a serial number on the scale but not the model number … read more
Harry
Harry
Customer Service
2,577 satisfied customers
Tv comes on as usual,but when I get to the guide, and select
Tv comes on as usual,but when I get to the guide, and select a show, I've usually got a black screen with a little orange dots moving in a circle... about an hour ago, my show came on, bit only lasted… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have my Roku hooked up but can't find the INPUT. A company
I have my Roku hooked up but can't find the INPUT. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I had problem to link my roku3 to my account. Hisence 40h3e.
Ihave no problem. roku change something and i could not watch kartinatvcanada … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
A local tv repair/service company installed a samsung bluray
A local tv repair/service company installed a samsung bluray receiver for me. He set up the unit and added our Amazon Prime.. This morning I opened a Roku account from my computer which is not connect… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I was installing a ROKU Streaming Stick. All went according
I was installing a ROKU Streaming Stick. All went according to instructions until after it completed connecting to the wireless/internet/local network. Connections went well, but I never got a link co… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I seem to have everything set up in the Roku logo comes on
I seem to have everything set up in the Roku logo comes on my TV but that's all then it just goes away and says signal not available or no signal … read more
Harry
Harry
Customer Service
2,577 satisfied customers
The movie shut off and a purple page came on and said that
Hi....the movie shut off and a purple page came on and said that it was not connected … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Roku, which I set up more than a year ago was working
My Roku, which I set up more than a year ago was working well, All of a sudden, it stopped working and I don't know why. I move our large tv around so that I could see the wires, but there were so man… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
A link code does not show up on tv to activate account. ROKU
a link code does not show up on tv to activate account … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
It's all filled out except for my phone NO. AND will no let
It's all filled out except for my phone NO. AND will no let me type in the last b2 numbers of my phone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I'm missing something obvious... When I try to add Amazon
I'm missing something obvious... When I try to add Amazon Video it asks for a registration code for the device (Roku 3) and when I log into my Roku account it asks for an access code to add a streamin… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a new (purchased 8/18) Roku Ultra. It has been
I have a new (purchased 8/18) Roku Ultra. It has been working fine, connected to my TV, until suddenly stopping last night. I notice that the light on the device goes off - and then comes back on again when I unplug it and plug it back in again. There is also a new message that comes up on my remote that says: "blaster not responding." Any thoughts? Is there some way to figure out whether the Roku device is still working? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I just bought Roku express, Tv, Sharp is the maker, Aquos
I just bought Roku express JA: What's the make/model number of your device? How old is it? Customer: Tv JA: How long has this been an issue? What happened right before this popped up? Customer: Sharp … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have moved and lost all my paperwork to my Roku. I am
Hi, I have moved and lost all my paperwork to my Roku. I am looking for a pin number to my unit. Can you help me? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Newel lKimball - [email protected] - My new Premier
Newel lKimball -***@******.*** - My new Premier will not give out the code on the TV screen … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am unable to activate my roku express. I enter the code,
I am unable to activate my roku express. I enter the code, but the progress bar never changes. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x