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When I delete a recorded programme I cannot get back onto…

Customer Question
When I delete a...

When I delete a recorded programme I cannot get back onto any other channels except ABC and have to re-install all the programmes again - why is this happening?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It is about one month old Model HDR2250T

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes I have to go to Menu - then installation and it resets all the stations

Technician's Assistant: How long has this been an issue with your HDR2250T? What happened right before this?

It has been an issue to about 2 weeks- this is about a month old.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not really but once I exit a recorded programme and delete it - I press exit and then cannot watch any channe;lexcept ABC - this happens every time I delete a recorded programme - why?

Submitted: 1 month ago.Category: Recorders and Players
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Answered in 4 hours by:
12/28/2017
Electronics Technician: Pete, Engineer replied 1 month ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 19,117
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 1 month ago

The memory on the system may have become corrupted.

First try retuning it again and let me know if that works?

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Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 19,117
19,117 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

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