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Please help. I cannot my roku to amazon prime even though I…

Customer Question
Hello this is Larry...

Hello this is Larry, please help

Technician's Assistant: Who makes your media player? How old is it?

I cannot my roku to amazon prime even though I am a prime customer

Technician's Assistant: What have you tried so far with your Roku media player?

What instructions i get from amazon are not clear, not enough or confusing

Technician's Assistant: The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?

Yes, please go slow, be patient,

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 4 hours by:
12/27/2017
Electronics Technician: Pete, Engineer replied 6 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,378
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 6 months ago

Hi Larry,

Which step are you getting stuck at?

Step 1: Download the Amazon Video app to your Roku - on your Roku device, select settings > system > system update to download.

Step 2: Launch the Amazon Video app from your Roku channel list.

Step 3: Log in to the Amazon Video app using your Amazon.com account details.

--------------------

Happy New Year!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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