Recorders and Players

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My roku works fine in hdmi2, but when i tried to play a dvd…

Customer Question
My roku works fine...

My roku works fine in hdmi2, but when i tried to play a dvd on hdmi1 (where it worked before), it cannot find the connection. Does Roku affect other hdmi ports?

Technician's Assistant: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device?

Wifi is fine. The dvd player doesn't care about wifi....it's wired.

Technician's Assistant: Have you tried restarting both your digital media player and your router?

Why do you think this is a wifi issue?

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Just the the dvd player worked before i plugged in roku. Now Roku is working on HDMI2, but dvd is not working on HDMI1

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 4 minutes by:
12/27/2017
Electronics Technician: Aric, Technician replied 6 months ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,533
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 6 months ago

What's the model number off of the back of the TV and hold old is it?

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 6 months ago

What's the model number off of the back of the TV and hold old is it?

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