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I am trying to sinc my ipod classic and most of my music has…

Customer Question
Hi , I am...

Hi , I am trying to sinc my ipod classic and most of my music has an ! next to it saying cant locate item can you help

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

Jut updated lasted version 2 weeks ao

Technician's Assistant: When did you last reboot?

Do you mean to reboot the computer

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I have a pc not a mac am I in the wrong spot

Submitted: 6 months ago.Category: Recorders and Players
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Answered in 11 hours by:
12/26/2017
Electronics Technician: Justin Johnson, Mac Genius replied 6 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Recorders and Players
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Electronics Technician: Justin Johnson, Mac Genius replied 6 months ago

Do you have iTunes Match/Are all of your songs downloaded to your computer?

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Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,609
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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