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We set up but the tv still says unable to connect to roku…

Customer Question
We set up but...

We set up but the tv still says unable to connect to roku services

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Red screen with directons and the code which we tried many times then a new code

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Its a roku tv

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 2 hours by:
12/25/2017
Electronics Technician: electronicsguy, Engineer replied 7 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 792
Experience: Worked on these instruments for over 15 years.
Verified

Hi welcome to just answer

Can you supply the model of the TV in question?

Have you created a roku account?

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