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I am trying to connect my device to roku service and get…

Customer Question
I am trying to...

I am trying to connect my device to roku service and get error code: 001 when i enter the code

Technician's Assistant: What Roku model do you have?

Streaming stick +

Technician's Assistant: What have you tried so far with your Roku media player?

I have followed the instructions on the tv screen. when i get to the point where i get the code to enter, i enter the code and go through the steps on my computer. then i get the error code

Submitted: 1 month ago.Category: Recorders and Players
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Answered in 2 hours by:
12/25/2017
Electronics Technician: electronicsguy, Engineer replied 1 month ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 729
Experience: Worked on these instruments for over 15 years.
Verified

Hi welcome to just answer,

You went through the set-up process, you entered your wifi password ***** then went on roku site to create an account?

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Customer reply replied 1 month ago
I ended up doing a factory reset and everything worked. No need for any further help.
Electronics Technician: electronicsguy, Engineer replied 1 month ago

Great.

Thanks for using just answer. I will send a refund request

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 769
769 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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