Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I started to install Roku on my Android and had to

Customer Question
I started to install...

I started to install Roku on my Android and had to stop...now it's confounded my smart phone. For the time being I needs to get it off the phone...but I don't see the app. Need your help ASap PLEASE

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

IT TOOK ME THROUGH STEPS ON TV SCREEN; AND STOPPED MY ACCESS TO MY COMPANY EMAIL ACCOUNT; NOT A GOOD THING...

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

Don't know...I'm away from home...just want to uninstall ypour app from my phone

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No...just help me get it off my phone for now...will reinstall when time's available

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
12/23/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,616
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I cant log in with to apps with my roku stick. My email
I cant log in with to apps with my roku stick. My email address is***@******.*** 2nd my password ***** ***** I tried the process to reset no email came back to me. I tried process for wrong email got … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I just purchased rogue and stick. My main tv is a smart tv.
I just purchased rogue and stick. My main tv is a smart tv. Regular tv in bedroom. Currently using comcast. What do I need to know about hooking up? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Where do I find my ROKU activation code. I don't know. Is it
I don't know. Is it in the orange Hi let's get started book? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to uninstall youtube live tv from a roku that
i am trying to uninstall youtube live tv from a roku that has been stolen .. i unlinked the roku on the roku website , but since youtube tv is limited to only six devices, i need to be sure that youtu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Bought roku stick to replace old roku it will not activate.
bought roku stick to replace old roku it will not activate. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Why roku stops working. HD I think. I opened my account and
Why roku stops working JA: What Roku model do you have? Customer: HD I think JA: What have you tried so far with your Roku media player? Customer: I opened my account and did what they usk JA: Anythin… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I do not remember my ROKU 4 digit passcode. I am trying to
I do not remember my ROKU 4 digit passcode. I am trying to add Britbox. My email is***@******.*** … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Set up has failed, I can't seem to do it. I attempted to
Set up has failed, I can't seem to do it. I attempted to link to a Roku account. I used my smart phone and typed in roku.com/link and it asked for the "link code displayed on my TV. No link code appea… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I signed up for sling tv but don't have the app on my roku.
I signed up for sling tv but don't have the app on my roku … read more
Eldon
Eldon
BS
216 satisfied customers
I have a nephew that has trouble seeing well. I am wondering
I have a nephew that has trouble seeing well. I am wondering if he could somehow view his email through a Roku device … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
Can't connect PBS to Roku after using Roku code with my PBS
Can't connect PBS to Roku after using Roku code with my PBS account … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
Can I get the major news channels(locals also) thru Roku? I
Can I get the major news channels(locals also) thru Roku? I have 2 smart Vizio tv's and do i need a Roku device for each? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have moved and lost all my paperwork to my Roku. I am
Hi, I have moved and lost all my paperwork to my Roku. I am looking for a pin number to my unit. Can you help me? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I get rid of my Roku? I have a smart TV now and don't
How do I get rid of my Roku? I have a smart TV now and don't need my Roku to get Netflix? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have an old Roku box. cannot access a movie once I get
I have an old Roku box. cannot access a movie once I get into Netflix. Netflix techs had me uninstall the Netflix app and now it won't let me reinstall. My initial problem was once I got into Netflix … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I bought a new roku because they wrote and told me I needed
I bought a new roku because they wrote and told me I needed to replace my 6 yr. old one. I attempted to set it up but roku says I have an account. If I have one I never used it and if I needed one whe… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Netflix/roku is stuck on one screen. I cannot move it with
My Netflix/roku is stuck on one screen. I cannot move it with any button on the roku remote. Yesterday I had my computer worked on because when I installed roku my internet would freeze almost as soon… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I type in misspell email adress vudu application to view there
I type in misspell email adress vudu application to view there programs. It wiil not let me retype email. What can I do?… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x