Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I just purchased a philips dvd player, I hooked it up with a…

Customer Question
I just purchased a...

I just purchased a philips dvd player, I hooked it up with a hdmi cable and when I tried to use it, the tv says no signal

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Yes, I clicked it on dvd player and it says "no signal, is it on?"

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

It is connected to a power outlet and to the tv with a cable

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 1 minute by:
12/22/2017
Electronics Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,337
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV and the Philips DVD player?
- Is there any other video source/ device connected to HDMI input of the TV?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have followed all of the steps to set up Roku, I selected
I have followed all of the steps to set up Roku, I selected HDMI 1. The menu does not display for further set up. I also hit reset, to no avail. What else can I try? … read more
Shahid
Shahid
Technician
13,337 satisfied customers
I recently purchased a Sony RDR-VX535 VCR/DVD Recorder from
I recently purchased a Sony RDR-VX535 VCR/DVD Recorder from Amazon. I only want it for dubbing old video tapes onto new blank Memorex DVD+RW discs. I have used the manual & tried for three days to do … read more
Harry
Harry
3 satisfied customers
Connected new player and have blue flashing light but TV
Connected new player and have blue flashing light but TV screen says no signal … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I just purchased the roku ultra and it appears to not have
I just purchased the roku ultra and it appears to not have power no lights come on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My tv says no signal. I selected hdmi. Screen says no
my tv says no signal JA: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed? Customer: i selected hdmi JA: Is your digital media p… read more
Shahid
Shahid
Technician
13,337 satisfied customers
I just got a Rokupremiere and pluged it in and my hd tv
I just got a Rokupremiere and pluged it in and my hd tv screen says no signal … read more
Shahid
Shahid
Technician
13,337 satisfied customers
I seem to have everything set up in the Roku logo comes on
I seem to have everything set up in the Roku logo comes on my TV but that's all then it just goes away and says signal not available or no signal … read more
Harry
Harry
3 satisfied customers
I previously have been dealing with Lindsay, another of your
Hi there, I previously have been dealing with ***** *****ndsay, another of your technicians about my DVD player. Turns out it was smarter to get a new one, except now I can't get past the set up stage… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
339 satisfied customers
My TV won't allow me to watch HDMI. Netflix comes on but
Hi My TV won't allow me to watch HDMI. Netflix comes on but when I click on HDMI 3 which I have being doing for years, it just goes black. Once it said is signal on … read more
Shahid
Shahid
Technician
13,337 satisfied customers
I am trying to hook-up my Roku 3 device. I've followed the
I am trying to hook-up my Roku 3 device. I've followed the steps to the point where I turn on the tv and a screen is supposed to pop up on the tv so I can proceed to configure the network. It's a blan… read more
Shahid
Shahid
Technician
13,337 satisfied customers
HELP HOOKED UP HDMI CABLE, TURNED OFF CABLE BOX, TV ON CH 3,
HELP HOOKED UP HDMI CABLE, TURNED OFF CABLE BOX, TV ON CH 3, GOT AS FAR AS SETUP ON PANASONIC BLUE RAY PLAYER, CANNOT GET ANY MENU, DVD HAS SAID PLAY THEN GOT MSG READ DISC AND THEN COUNTER STARTED ..… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
vizio dvd player worked with my Vizio TV. Yesterday wanted
vizio dvd player worked with my Vizio TV. Yesterday wanted to install an update, I said okay and now the TV doesn't see the DVD?… read more
Shahid
Shahid
Technician
13,337 satisfied customers
I am trying to get my new Samsung C-500 DVD player to work
I am trying to get my new Samsung C-500 DVD player to work with my Toshiba TV Model #32DT2U1. I got the DVD player specifically because it had an HDMI output like my old DVD player. I literally took t… read more
Shahid
Shahid
Technician
13,337 satisfied customers
I have a toshiba dvd model #sd6100ku serial# XXXXX
I have a toshiba dvd model #sd6100ku serial# XXXXX I just got a new HDTV and I can't play movies from the dvd to the tv. TV set input is to HDMI1, the dvd player indicates the disc in dvd is running b… read more
Shahid
Shahid
Technician
13,337 satisfied customers
I just bought a BD-E6500 blu ray player, but I cant seem to
I just bought a BD-E6500 blu ray player, but I can't seem to get it working on my samsung tv (UN55ES7500F).… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
we cannot get the sony surround sound system to work with our
we cannot get the sony surround sound system to work with our kogan smart tv. we are also having difficulty in getting the sony playstation to work… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
i just purchase a samsung series 5 led tv, 22inch (BN68-03403A-02).
i just purchase a samsung series 5 led tv, 22inch (BN68-03403A-02). When i connect my dvd player (Sony) to the composite input I am not getting a signal. It is saying " no signal check connected devic… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am having trouble with my vizio blueray, the vizio TV is
I am having trouble with my vizio blueray, the vizio TV is saying there is no connection, but all wires are connected properly and internet is working. What could be the problem?… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x