Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Roku is frozen I went to Roku.com/activate. It gave me a…

Customer Question
My Roku is frozen...

My Roku is frozen I went to Roku.com/activate. It gave me a code to put in I cant do it I am disabled the code is PNX2 I cant remember my pin number please help me set up all the free channels including you tube and the channels that have free full shows. thank you

Technician's Assistant: When were you last able to use your Com?

About 6 hours ago

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Yes no body can hekp me your tech has helped me once before

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

My phone is working so is my comuter I just need help with my Roku tv

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 hours by:
12/22/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Hooked up roku as per instructions, went just ducky until
Hooked up roku as per instructions, went just ducky until the roku.com/link asked me to enter the code appearing on the tv. No code has appeared after several tries. What am I doing wrong? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We bought a new Roku Express + and are having difficulty
We bought a new Roku Express + and are having difficulty setting it up. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
How do we synch our roku to our provider? They give us a
how do we synch our roku to our provider? JA: What Roku model do you have? Customer: they give us a code but where do we go with it? JA: What have you tried so far with your Roku media player? Custome… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Where do I enter the activation code? Just bought it at
went to Roku.com/link on internet; downloaded the required pdf thingamajigi and nothing happened … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I bout a Roku tv intenet is set up cant get my netflex to
I bout a Roku tv intenet is set up cant get my netflex to work … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Trying to activate my TV to Netflix. TCL Roku tv 1 year old.
tv works fine trying to install netflex need to enter code 66TH … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Roku need the activation. 3600R. I don't not how. Tango
My Roku need the activation JA: What Roku model do you have? Customer: 3600R JA: What have you tried so far with your Roku media player? Customer: I don't not how JA: Anything else you want the Video … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I tried to set up mu roku express. I called the 800 #. They
I tried to set up mu roku express. I called the 800 #. They said I had to pay $49.95 to set up an account. If I didn't pay they would ban me from roku. He wouldn't let me speak to a supervisor, then h… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
All my roku channels are not working. It says disabled. Roku
All my roku channels are not working. It says disabled … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
How do I know what my roku pin numberis. Roku 1 model 2710X.
How do I know what my roku pin numberis JA: What Roku model do you have? Customer: Roku 1 model 2710X JA: What have you tried so far with your 2710X? Customer: Nothing i can' t remember what i chose J… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Have a roku 3 and need to sign in to roku and be able to
Have a roku 3 and need to sign in to roku and be able to enter the code hallmark gave me to link my device?......can you help please … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Trying to activate a new roku im a new custormer. Where can
i tryed going to roku.com/link i put in activation code … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am tryin to set up my roku to my tv. how r you. Roku
i am tryin to set up my roku to my tv. how r you JA: What's the make/model number of your device? How old is it? Customer: roku express JA: How long has this been an issue? What happened right before … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
All of my selected channels contain some squares that are
All of my selected channels contain some squares that are blank with only a ?. I've shut everything down and rebooted, but that doesn't work. Trouble started a few days ago. I've had Rocky for a few y… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I let my activation code expire and the notice is frozen on
I let my activation code expire and the notice is frozen on my TV. I want to complete my activation but don't know what to do next. Thanks. Phil … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
How do get Roku to activate I have entered my activation
how do get Roku to activate I have entered my activation code? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
It was my understanding when I purchased the Roku device
It was my understanding when I purchased the Roku device that any activation fee was included. My Roku would then be activated, and after thirty days I would have to pay fees to Netflix, Amazon, etc. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have 2 hdtvs, one is connected to roku XD unit we just installed.
I have 2 hdtvs, one is connected to roku XD unit we just installed. cAN i HOOK ANOTHER UNIT TO MY OTHER HDTV without problems?? Wondering about activating two units with same info.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x