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I am not getting video for my authorized cleve/chicago

Customer Question
I am not getting...

I am not getting video for my authorized cleve/chicago basketball game.

Technician's Assistant: Who makes your media player? How old is it?

Not sure but it is not too old. I was previously getting the games with no problem. Advise.

Technician's Assistant: What have you tried so far with your media player?

The usual. I keep getting "not authorized" . This is getting frustrating.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No. But it is very inconvenient and frustrating to get these occasional "not authorized" notices when I really am authorized and have paid for the service.

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 39 minutes by:
12/22/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,626
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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