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LOUIE I HAVE A PROBLEM WITH MY ROKU SISTEM WAS WORKING FINE…

Customer Question
HI LOUIE I HAVE...

HI LOUIE I HAVE A PROBLEM WITH MY ROKU SISTEM WAS WORKING FINE AND THEN STOP SHOWING MY SPORT CHANNELS

Technician's Assistant: What Roku model do you have?

I CAN FIND THE MODEL IN THE BOX, THE BOX IS COLOR GREEN

Technician's Assistant: What have you tried so far with your Roku media player?

I HAVE THE PASSWORD ***** DONT LET ME DO ANYTHING

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

NO AT THE MOMENT

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 7 hours by:
12/20/2017
Electronics Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...Roku..." I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Electronics Technician: Louie, Technician replied 7 months ago

Initially, re-confirm and post back with the complete model number of the "...Roku..."

And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

  • ...depending on the model, have you tried a RESET?
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Category: Recorders and Players
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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