Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I enter the Roku streaming media but I can't seem to get…

Customer Question
I enter the Roku...

I enter the Roku streaming media but I can't seem to get anywhere

Technician's Assistant: What does your TV screen look like when you try to connect your digital media player? Is there anything at all displayed?

Yes it says enter 1.URL, 2Enter code 3complete set up on the web

Technician's Assistant: Is your digital media player connected to the TV, or is it connected to a power outlet?

It connect to the TV

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Well I would like to see it connected. Thanks

Submitted: 8 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 hours by:
12/17/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Customer reply replied 8 months ago
I called Roku and my problem was solved. Thank you!!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I just purchased a Roku TV for an assisted living center I
I just purchased a Roku TV for an assisted living center I have the wireless code put in and then I have the screen that says roku.com link there is no place on there to enter the code ZT m v … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My roku stick is not connecting anymore. I have attempted to
my roku stick is not connecting anymore. I have attempted to unplug, enter wifi password ***** now it is leading me through some prompts I don't understand … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
What is the URL:that I should enter. Do u have technicians
Do u have technicians who can help for setting in up … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am trying to set up a new account on my laptop for my new
I am trying to set up a new account on my laptop for my new Roku and all the blocks that I need to fill-in don't tell me which goes in which one there's 12345 there's six lines for me to fill out but … read more
Harry
Harry
Customer Service
2,824 satisfied customers
I am setting up the rook and I have come to the stage where
I am setting up the rook and I have come to the stage where there are 5 different HDMI connections displayed. I do not know which one to choose? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We just got the Roku stick and are trying to set it up on
We just got the Roku stick and are trying to set it up on our Samsung Smart TV, it will not activate and it taking us to Roku.lowpower? Any suggestions on what we are doing wrong? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am trying to reset my Roku t.v. my daughters my Roku last
I am trying to reset my Roku t.v. my daughters my Roku last ,I found a roku site but that site wanted money to help me resert and on my Roku tv it ststes Roku does not charge for activation or support… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Where do I find my link code? You're dealing with an. Don't
You're dealing with an idiot. Don't know my media player Brand is Samsung … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I'm trying to set up Netflix on a different tv but don't
I'm trying to set up Netflix on a different tv but don't know how to enter the url … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just got it tried to hook it up now saysres\tart your Roku.
just got it tried to hook it up now saysres\tart your Roku … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
We just bought a tv and were having trouble connecting roku.
we just bought a tv and were having trouble connecting roku … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Just put my ROKU device into back of my TV..Can't get any
Just put my ROKU device into back of my TV..Can't get any reaction on tv. What am I not doing..it is plugged in. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a new Roku tv and I cant get cable on it. When I
I have a new Roku tv and I cant get cable on it. When I called they said it is 100 dollars to set up the TV. I just want to watch my Comcast channels. How can I get past this code. I don't want any ot… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
How do I enter the URL when it comes up. On my tv screen.
I am trying to set up my roku device for the first time … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We have a 4 k tv in the living room and an hd tv in the
We have a 4 k tv in the living room and an hd tv in the bedroom. we bought the roku express and are having problems with the hd tv … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't activate my roku. Streaming stick. I have gotten to
I have gotten to screen that says enter the URL. Enter to the code and complete setup … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am trying to activate the Roku it says complete setup on
I am trying to activate the Roku it says complete setup on the web, how do I do This … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I was installing a ROKU Streaming Stick. All went according
I was installing a ROKU Streaming Stick. All went according to instructions until after it completed connecting to the wireless/internet/local network. Connections went well, but I never got a link co… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x