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I have Amazon Prime on my Smart TV. I do not know how to…

Customer Question
I have Amazon Prime...

I have Amazon Prime on my Smart TV. I do not know how to have it show movies. It only seems to provide the capability to shop. I am accessing the Smart TV function via Apple TV.

Technician's Assistant: When could you last access your Amazon device?

I could access Amazon Prime on the TV right know if I choose to

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

No, the shopping capability seems to be available without having to re-entere a password

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 7 hours by:
12/17/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,598
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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