Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I turn on My Roku 2 today and the screen keeps glitching to…

Customer Question
Hi there I turn...

Hi there I turn on My Roku 2 today and the screen keeps glitching to static.

Technician's Assistant: What Roku model do you have?

Roku2

Technician's Assistant: What have you tried so far with your Roku media player?

I have re-booted everything, the player, tv,the WIFI. Several times.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

It keeps glitching back and forth between the regular screen and static. I have no other way of describing it.

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 9 hours by:
12/17/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,620
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 777
777 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

777 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have a Roku2 XS. It was working until a few days ago, when
I have a Roku2 XS. It was working until a few days ago, when I had to disconnect all my electronics so the house could be recarpeted. Since I set everything back up, the TV no longer recognizes the Ro… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I updated my internet connection and now my Roku2 is not
I updated my internet connection and now my Roku2 is not responding, only showing the ROKU on the screen … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Cannot get a signal. Unit worked yesterday. Have re-booted
Cannot get a signal. Unit worked yesterday. Have re-booted everything, including wifi. TV is working … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Last night our roku just stopped playing; have tried to pair
Last night our roku just stopped playing; have tried to pair it up and it does all the things it should but just does not complete pairing. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I use Roku to watch Netflix ..p. It stops frequently to load
It stops frequently to load up in the middle of the program...sometimes taking as long as 10minutes...is now unwatchable...what is causing this. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Can't access roku channels. Roku2. Tried Netflix and utube
Can't access roku channels JA: What Roku model do you have? Customer: Roku2 JA: What have you tried so far with your Roku media player? Customer: Tried Netflix and utube JA: Anything else you want the… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
My remote control will keep flashing and will do nothing
my remote control will keep flashing green and will do nothing else. It is like it is frozen. I took the battery case off and also pressed the button in side. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I turn on My Roku 2 today and the screen keeps glitching to
Hi there I turn on My Roku 2 today and the screen keeps glitching to static. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Won't start is all purple. Is a roku2 don't know much about
Re start and says unable to connect to my spectrum wifi14_5G … read more
Harry
Harry
Customer Service
2,620 satisfied customers
We have a Roku2 and have a wireless connection. The
We have a Roku2 and have a wireless connection. The connection tests Good but we have only been able to connect with NETFLIX and AMAZON twice since we've had it. We spent a lot of time on the phone wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Turned on tv to stream w/ roku====subscribe to netflix and
turned on tv to stream w/ roku====subscribe to netflix and acorn===can not get either -----first time this has happened in several years … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I presently have a Roku 2 on my wireless home network. Do
I presently have a Roku 2 on my wireless home network. Do I just replace it with the new Roku 3 or is there a procedure for replacement. Do i need to delete the 2 and start over with the 3 installatio… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My Roku was working fine and then I changed the batteries in
My Roku was working fine and then I changed the batteries in the remote and now I cannot connect to my local network. All of the settings have remained the same. What can I do to reconnect to the loca… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a last of the range of the old type TV from Toshiba
I have a last of the range of the old type TV from Toshiba before the advent of the flat screens.I have connected my Roku2 as per instructions and have reached the stage that I have it on Video 1 but … read more
Steve
Steve
Chief Engineer
9 satisfied customers
Can I reset or delete my "THE BLAZE" from my Roku and then
Can I reset or delete my "THE BLAZE" from my Roku and then reload it so that I can establish a new password. I do not remember what was used last year when I had ROKU installed and Glen Beck added to … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I purchased a Roku player and have done all the necessary steps
I purchased a Roku player and have done all the necessary steps to install the player on the tv., however, it gave me a code to enter into the computer at the Roku website. When I go to the web page, … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
My Roku box worked fine yesterday, but today only a blue screen
My Roku box worked fine yesterday, but today only a blue screen - audio ok. Have unpluged/pluged in several times - not fixed. Reset Roku, authorized Roku and channels again - still blue screen, audio… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I get my Roku2 XD to connect to my Clear Spot (Wimax)?
How do I get my Roku2 XD to connect to my Clear Spot (Wimax)? Roku "sees" it, asks for the password, and then hangs up after PW id entered.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x