Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My ipod has been disabled. It has i should connect to

Customer Question
My ipod has been...

My ipod has been disabled. It has i should connect to itunes. How do I do that and what do I do then?

Technician's Assistant: When did you last update iTunes?

It's my granddaughter's ipod and I don't know if she ever connected to iTunes. She recently got it and I helped her set it up but her brother tried to get in it and it became disabled.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 4 hours by:
12/16/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,359
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 7 months ago

To connect the iPod to iTunes and recover it, please see the following guide:

https://support.apple.com/en-us/HT204306

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

--------------------

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,359
20,359 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
My daughter's Ipod 6 is disabled and says connect to I
My daughter's Ipod 6 is disabled and says connect to I tunes, how to remedy? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Purchased an IPod for my wife and I cannot see username nor
Purchased an IPod for my wife and I cannot see username nor password … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I have an old iPod which had the iTunes on a pc, but pc
hi, I have an old iPod which had the iTunes on a pc, but pc crashed. bout a Mac, on Mac 10.12.6 and need an add-on to download my music to my old iPod and transfer to iTunes and load to a new iPod I j… read more
Harry
Harry
3 satisfied customers
I won a small, just over an inch square, Ipod a few years
I won a small, just over an inch square, Ipod a few years ago in a raffle for the Special Olympics. I loaded up my favorite CDs and plugged it into a USB port on my Chevrolet Volt and it worked flawle… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I recently purchased a used Ipod classic 120 gb, but when I
I recently purchased a used Ipod classic 120 gb, but when I connect it to my computer it brings up the iTunes program, but that's as far as it goes. When the ipod is unconnected it will not light up w… read more
Pete
Pete
Engineer
Bachelor's Degree
20,359 satisfied customers
My mom is 91 and has a mini ipod......she had her grandson's
My mom is 91 and has a mini ipod......she had her grandson's wife set up ipad when purchased and Amanda doesn't even have the same email now and she can't remember the password. So mom hasn't had her … read more
Harry
Harry
3 satisfied customers
I have a Sony Bravia digital TV. I watch TV with Foxtel IQ
I have a Sony Bravia digital TV. I watch TV with Foxtel IQ on and I have a Pioneer DVD recorder that it runs on too. If I do not have the DVD recorder on the picture goes out. But the problem I have i… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Hello, I am an old lady who just bought her first ipod shuffle
Hello, I am an old lady who just bought her first ipod shuffle and I do not have a clue how to get it going. I do have i-tunes on my computer that my son set up for me. I also do not know how to use i… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
I have connected my Ipod touch to my PC and itunes is telling
I have connected my Ipod touch to my PC and itunes is telling that it cant connect due to a passcode to disable the ipod thats why I have connected so i can sync the ipod to get a new paascode as the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can not restore my Ipod touch 4g to its default settings.
I can not restore my Ipod touch 4g to its default settings. I enter into DFU mode and try it, i enter into recovery mode and try it (not sure if there is much of a difference but it was a different wa… read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
Please tell me how to unlock an itouch, and fix another that
please tell me how to unlock an itouch, and fix another that wil not connect to i tunes store… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
i just brought new ipod classic and want to knw how to transfer
i just brought new ipod classic and want to knw how to transfer my media to the new ipood anddiscontinue the old one?… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
When I connect my ipod shuffle there is a Ping button next
when I connect my ipod shuffle there is a Ping button next to songs except the latest downloaded. the ipod is unable to load songs with a button. I would like to disable Ping as I don't want it.… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,492 satisfied customers
help my daughter has got locked out of her ipod tried loads
help my daughter has got locked out of her ipod tried loads of things spent last 6 hours trying not technically minded need help need 4 digit combination… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,492 satisfied customers
My daughter has an ipod touch 4 and one of her friends
my daughter has an ipod touch 4 and one of her friends changed her password. Now she can not use it. We have tried multiple times to restore with itunes. we get an error code that says we need to upda… read more
James W
James W
Account Executive
Bachelor\u0027s Degree
2,986 satisfied customers
I have an ipod, itouch and iphone and download music from itunes.
I have an ipod, itouch and iphone and download music from itunes. I have gone into settings and have Sound Check on. Likewise, I have gone into I.tunes, Preferences etc. and changed the settings for l… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My son was trying to jailbreak my ipod touch 3G with Greenpoison,
My son was trying to jailbreak my ipod touch 3G with Greenpoison, but it didn't work. I don't think it got very far into the process before it just didn't work, but now the ipod isn't recognized by th… read more
Robert Preston
Robert Preston
Technician, Developer
Bachelor\u0027s Degree
5,943 satisfied customers
My doughter said she didnt buy anything. Can somebody still
My doughter said she didn't buy anything. Can somebody still through our ipod acount. It was $70.93, what can be? and there is another discount of $0.99, she is not allow to buy nothing and she stated… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,492 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x