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My iPod Touch is asking for password original used to set up…

Customer Question
My iPod Touch is...

My iPod Touch is asking for password ***** used to set up my daughter set up and does not remember the password

Technician's Assistant: When did you last change your password ***** Apple ID?

It has an activation lock on it saying I️ asked to find iphone

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I️ didn’t ask to find unless it was by accident

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Can’t think of anything

Submitted: 7 months ago.Category: Recorders and Players
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Answered in 1 day by:
12/17/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Recorders and Players
Satisfied Customers: 2,611
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 7 months ago

Your daughter will need to reset her password ***** sign onto the iPod otherwise that screen cannot be bypassed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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