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My remote has stop working yes new batter. 3 years. Nothing…

Customer Question
My remote has stop...

My remote has stop working yes new batter

Technician's Assistant: Who makes your media player? How old is it?

3 years

Technician's Assistant: What have you tried so far with your media player?

Nothing with player just the remote

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 5 minutes by:
12/15/2017
Electronics Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: Recorders and Players
Satisfied Customers: 11,343
Experience: 35+ years in the business and still at it everyday
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Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
If you seem to lose me refresh your browser (F5 key )
Please send me a hello so i know you can see my reply ?

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Electronics Technician: Jack, Technician replied 8 months ago

Also , what is the model number of this device

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